Share via

Powering off USB ports during shutdown / sleep mode (Windows 10)

Anonymous
2023-04-30T11:40:53+00:00

I have RGB accessories tied in to my PC through USB ports, and when I put the computer to sleep or shut it down, these accessories stay lit. I've searched around and tried everything that I could find, but I'm not having any luck.

Here is my motherboard: Z690 Phantom Gaming-ITX/TB4

Here are the things I've tried so far:

USB selective suspend - Disable ACPIpower on settings - Disabled by defaultDeep Sleep - Selected both options available (S4 and S5)

Is there anything else I can do?

Windows for home | Windows 10 | Sleep and Power on, off

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

18 answers

Sort by: Most helpful
  1. Anonymous
    2023-09-26T14:27:55+00:00

    Run CMD as admin and type powercfg -h off

    6 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-04-22T18:32:13+00:00

    I have been having the same issue since I built my new PC in January 2024 and finally found the final piece of the puzzle to sort it today through the below video:

    https://youtu.be/vfbj481e65Y?si=BRQSCzDIPDSAgGXi

    The final setting that needed to be edited was in the BIOS. ErP (found for myself under power settings) needed to be enabled. Once this was done, along with all previously mentioned settings, the UBS ports finally turned off after shutdown.

    Hope this helps.

    5 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-04-30T16:53:01+00:00

    I've attached a screenshot

    Open Control Panel > Hardware and Sound > Power Options > Choose what the power button does > Change settings that are currently unavailable > Turn off Fast Startup > Save

    4 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-04-30T16:32:00+00:00

    Some modern motherboards always keep power to some or all of the USB ports by design. Unless there is a setting to change this in the BIOS there isn't anything you can do to change it.

    4 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2023-04-30T12:21:51+00:00

    Hello! My name is Mostafa, and I’m an independent advisor and a long-time Microsoft user.

    I’m sorry that you are experiencing this issue, and I will try my best to assist you with this so that you find a satisfactory solution.

    1. Press the Windows key + R to open the Run box.
    2. When the Power Options window opens, click the Change plan settings link to the right of your current power plan.
    3. Click the “Change advanced power settings” link.
    4. Expand the “USB settings” and then expand “USB Selective suspend setting“.
    5. Click Apply to save your changes.

    If it does not help you, look for a setting related to USB power during standby or ERP support in the BIOS settings. If you find it, disable the setting and save your changes.

    I hope the above steps helped you. In case of additional questions, reach out back to me, and I will be happy to help and try my best to resolve your issue. Thank you.

    Best,

    Mostafa

    3 people found this answer helpful.
    0 comments No comments