Hi, my name is Anderson Souza, I hope I can help you with your issue.
Please, first check if your system already has all the latest updates installed, go to Start menu > Settings > Windows Update, check and apply all updates.
After installing the pending updates and restarting the computer, go back to the same Windows Update screen, click Advanced Options > Optional Updates, apply the optional updates, and restart the PC.
Also, ensure your apps are up to date. Check the proper procedures at the link below:
https://support.microsoft.com/account-billing/s...
Check if the problem persists.
I have the same problem, your comment is not a solution at all, please someone that read the question first try to help us.