Share via

Can't open any files.

Reported
Anonymous
2023-04-12T16:18:16+00:00

I'm having an issue opening files on my computer running Windows 10. I've done the latest cumulative update. What's happening is when I open File Explorer and go to the Downloads folder or any folder to open a file, nothing happens. Not even the usual cursor spin, nor does any type of error message pop up. But, I can right-click to open the file online via OneDrive with no issue. This is the same for any file format. Any suggestions as to what this might be?

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. John Jefferson Doyon 67,755 Reputation points Independent Advisor
    2023-04-12T17:08:25+00:00

    Hi Henry,

    I am sorry to hear that you are facing difficulty in opening files on your computer. There could be a few reasons why you're experiencing this issue, such as corrupted system files, third-party software conflicts, or some incorrect configurations. Here are some things that you can try to resolve the issue:

    > Restart File Explorer by using Task Manager.

    > Clear File Explorer history.

    > Check for Windows 10 updates.

    I hope this helps! Let me know if you need further assistance.

    Best regards,

    John D.

    Independent Advisor

    0 comments