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The Intel Wi-Fi 6 AX201 160 MHz Driver Is Not Working” Error on Windows

Reported
Anonymous
2023-04-09T14:03:06+00:00

Wifi not working

Tried everything: restarting, reinstalling the driver from the Intel website, downloading all windows update, and even upgrading to Windows 11, however, I keep getting this error and am unable to connect via Wifi. I am on the other hand able to connect via USB tethering and ethernet though. Can anybody please help me this is frustrating me? Also, what other Wifi card brand and model can I replace Intel with?

DEVICE STATUS

Windows has stopped this device because it has reported problems. (Code 43)

Device PCI\VEN_8086&DEV_06F0&SUBSYS_00748086&REV_00\3&11583659&1&A3 had a problem starting.

Driver Name: oem164.inf

Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}

Service: Netwtw10

Lower Filters:

Upper Filters: vwifibus

Problem: 0x0

Problem Status: 0xC00000E5

ASUSTeK COMPUTER INC. ASUS TUF Gaming F15 FX506LI_FX506LI

BIOS VersionFX506LI.310

Date11/26/2021

MOTHERBOARD ManufacturerASUSTeK COMPUTER INC.

ModelFX506LI

Version1.0

OPERATING SYSTEM EditionMicrosoft Windows 11 Home Single Language (64-bit)

Version (Build)22H2 (10.0.22621)

Windows for home | Windows 11 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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25 answers

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  1. franco d'esaro 24,991 Reputation points Volunteer Moderator
    2023-04-09T14:28:39+00:00

    Hi,

    Drivers should be downloaded from the laptop manufacturer's official website and not from the Intel website.

    Try these steps to clean install the WiFi/Bluetooth driver:

    1)Download the latest version of the WiFi and Bluetooth driver from your computer or motherboard manufacturer's website and save it to your Desktop.

    1. Disconnect from the Internet, (unplug the Ethernet cable and/or disable WiFi).
    2. Go to Device Manager>network adapters, right click on the wireless network adapter and choose Uninstall, select the checkbox, "Remove the driver software for this device". Restart your computer while still disconnected from the internet.

    4)Right click on the driver file downloaded previously and run it as administrator. Please install the Bluetooth driver first and then the WiFi driver.

    1. Restart your computer, reconnect to the internet and try again.

    If the problem persists, check for Chipset and BIOS updates or reset the BIOS to defaults.

    https://www.intel.com/content/www/us/en/support/articles/000031150/wireless/wireless-software.html

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  2. Anonymous
    2023-10-30T16:55:51+00:00

    I am having the same issue. My biggest concern is that I have no way to try any of the suggested fixes because I cannot physically get online. I have a laptop and work solely on Wi-Fi. Since I am unable to connect to, or even see an option for Wi-Fi , I decided to hook up to an Ethernet cable to gain access to the internet. But wouldn’t you know, my laptop doesn’t even have a place to plug in an Ethernet cord. I am at a loss. I have no idea what to do. Please

    Help!

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  3. Anonymous
    2023-09-12T09:32:30+00:00

    Same problem. Unresolved

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  4. Anonymous
    2023-07-04T04:37:55+00:00

    IDENTICAL error. I've replaced my AX201 with an AX211 then AX210 when I learned the ones ending in '1' are cut-down versions that delegate functions to the intel chipset to save costs. Sometimes it's worked for a week but now I'm in the cycle of it being shut down within a day by Windows.

    Tried EVERYTHING over a period of a year, during which time I've used two USB dongles for WiFi and Bluetooth.

    I'm pretty sure Windows absolutely refuses to allow anything other than an old broken windows driver to be used - it SAYS it's the latest June 2023 Intel Wifi driver downloaded from Intel, but then it says Microsoft.

    I've picked from the list of every possible version, same deal, tried the MS setting changes, followed all to the letter. No bueno :(

    Device PCI\VEN_8086&DEV_02F0&SUBSYS_00708086&REV_00\3&11583659&0&A3 was configured.

    Driver Name: oem113.inf

    Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}

    Driver Date: 05/09/2023

    Driver Version: 22.230.0.8

    Driver Provider: Intel

    Driver Section: Install_GEN_QSR_HrP2_201_AX_2x2_WinT

    Driver Rank: 0xFC0001

    Matching Device Id: PCI\VEN_8086&DEV_02F0&SUBSYS_00708086

    Outranked Drivers: netwtw10.inf:PCI\VEN_8086&DEV_02F0&SUBSYS_00708086:00FC1001

    Device Updated: true

    Parent Device: ACPI\PNP0A08\0

    Device PCI\VEN_8086&DEV_02F0&SUBSYS_00708086&REV_00\3&11583659&0&A3 had a problem starting.

    Driver Name: oem113.inf

    Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}

    Service: Netwtw10

    Lower Filters:

    Upper Filters: vwifibus

    Problem: 0x0

    Problem Status: 0xC00000E5

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  5. Anonymous
    2023-10-29T22:04:42+00:00

    error 10/43 You can try

    1. upgrade or downgrade the network card driver.
    2. Modify the “802.11a/b/g wireless mode” in the advanced properties of the network card in the device manager

    and apply it. It can be restored after disabling and enabling it.

    1. Intel AX201/211 has multiple hardware revisions, the latest version is 006 which is relatively stable, if it can be replaced

    my desktop AX201 failed to start with error 10/43. After changing the wireless mode, the problem was solved.

    My laptop AX211 keeps disconnecting automatically. I found that Windows updated the driver to 22.240.0.6 on September 9th. I downgraded the driver to 22.200.2.1 and solved the problem.

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