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How do I remove a "Work or School" account from Windows 11?

Anonymous
2023-04-18T11:42:23+00:00

If I go to Settings > Accounts > Email & Accounts, there is a "Work or School" account, but no option to remove it. However, there is an option to remove my personal Microsoft account in the same menu, after creating a local account.

In other words, I think the instructions at https://answers.microsoft.com/en-us/windows/forum/all/removing-microsoft-account/eb8bdd04-0fd3-4260-9f8f-8c6b758f1870 are no good in this instance.

I'm trying to remove the "Work or School" account, because when I click on the search bar, I'm fed a hideous logo of my ex-boss's email account, which I think is there because it's one of the accounts I emailed a lot with that account. Not sure. Even if I switch the email account for this feed to my personal one in the top right, it just switches back to the "Work or School" one after a new startup.

I have created and switched to a local account in hopes of fixing this problem, but the email feed stays in the search menu. Also, I do want the benefits of logging in with my Microsoft account.

I have to get rid of this "Work or School" account because it still belongs to that company, but I don't.

Please help! This seems like it should be so simple.

Windows for home | Windows 11 | Accounts, profiles, and login

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  1. EmilyS726 227K Reputation points Independent Advisor
    2023-04-18T12:14:39+00:00

    Hello, this is Emily.

    To remove it, you need to go to this Settings page instead:

    Settings > Accounts > Access work or school, then select the work email and you will have the disconnect option. Then restart the computer after that. Make sure it is "Access work or school" page.

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  1. EmilyS_726 16,375 Reputation points Volunteer Moderator
    2024-11-27T17:53:24+00:00

    Please note - For those who couldn't get this to work, know that everyone's computer settings can be different, hence it is not a one-size fits all. You should post your own thread to start the troubleshooting process unique to yours.

    ======================

    A few common different scenarios -

    Scenario 1

    If you only see "manage" instead of "disconnect", you are on the WRONG settings page.

    Do NOT go to Settings > Accounts > Emails & Accounts.

    Instead, go to Settings > Accounts > Access Work or School.

    Alternatively, you can also launch Powershell in admin mode and run the following code: ***Get-ItemProperty -Path "C:\Users\\AppData\Local\Packages" | ForEach-Object {

    Remove-Item -Path "$_\Microsoft.AAD.BrokerPlugin*" -Recurse -Force | Out-Null

    }

    Scenario 2

    You are not allowed to disconnect it.

    It can mean your account is not an admin user, or you are using the work/school account to sign into the computer right now, hence you cannot disconnect the one you are currently on. Just like you cannot take the chair out when you are sitting on it.

    In this case, you need to make sure you are signing in with the local admin user, or the personal Microsoft account user that has admin right on the computer.

    Scenario 3
    You cannot find these settings at all.

    Perhaps your computer is in an organization domain still - in that case, your computer is still under specific organization group policies, which can be unique to each of their own, they can have group policies to hide/show settings, allow/not allow certain things. Only the organization IT can help you with those, or if you are no longer with the organization, you have to reset/clean install to get out of such environment.

    =============

    Once again, start your own thread if the method doesn't work, because it means there can be something unique to your computer/settings that prevents it from working and it will require individual attention to troubleshoot.

    Good luck!!

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  1. Anonymous
    2023-10-16T23:05:40+00:00

    thanks for the tip - which seems to work for some - just not for me - any other tips?
    That doesnt work for me as - there is nothing to scroll down to -

    i have no disconnect button, and only a pop up that wants me to sign in to the prior employer which i cannot sign in to anymore...

    Keith, I actually had to type "disconnect" in the search bar to the upper left then when access school/work accounts populate, click on that and it'll take you to a different accounts page so you can click on disconnect. Hope this helps

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  2. Anonymous
    2023-10-03T16:14:27+00:00

    Please take the opportunity to full read someone's question before answering.

    The poster had made it clear that they had already tried your method and it failed, yet you posted the same solution anyway. You are not helping anyone by doing this, and you are making it more difficult for people to find a solution for it in the future.

    30+ people found this answer helpful.
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  3. Anonymous
    2023-07-24T10:29:50+00:00

    There is no disconnect option

    30+ people found this answer helpful.
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