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How to solve local print spool service is not running issue

Anonymous
2023-04-27T19:57:50+00:00

Hi everyone

Suddenly I faced a very annoying issue. I am not able to print any documents. Not able to delete or add any printer.

Always getting massage of “local printer spool service is not running” and “the remote procedure call failed”

I watched many videos and tried everything thing with no use.

Please help

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2023-04-29T15:18:02+00:00

    unfortunately I followed all given steps and it does not solve the issue.

    However and after several trials and digging the issue is solved by the following steps

    1. open search in taskbar and search for Event Viewer
    2. open Administrative Events
    3. search in all errors until you find error called "Faulting application name: spoolsv.exe, version: xxxxxx, Faulting module name: xxxxxxxxxx.dll, version: xxxxxx, time stamp: xxxxxx
    4. in my case the fault was happen by file called "HpTcpMon.dll"

    then I followed the steps in the following link https://learn.microsoft.com/en-us/troubleshoot/windows-server/printing/printer-spooler-crashes-hp-printer-installed

    issue Solved.........

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  1. Anonymous
    2023-04-29T22:33:38+00:00

    I am glad that your issue is resolved now Walid.

    Thank you for sharing the steps you made. It is beneficial for those users who has the same issue in the future.

    Thanks again and have a nice day/evening.

    1 person found this answer helpful.
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  2. Anonymous
    2023-04-28T00:47:50+00:00

    You're most welcome Walid and apologies that the issue persists.

    About your question, yes it is. We want to check all possibilities so I suggest you run a full malware scan and let's see after that.

    I also suggest to please check the suggested steps here: https://www.makeuseof.com/print-spooler-service... and try all other steps that you haven't done too.

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Let me know the result. Thank you.

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  3. Anonymous
    2023-04-27T22:38:42+00:00

    Hi merlina

    Thanks for support

    I tried all these methods.

    Method 1 _I got massage ‘ no physical printer installed’ ‘ not fixed’. Although all printers are shown in “printers & Devices”

    Method 2 & 3 does not solve the issue as well.

    Is it possible that this is a virus?

    Looking for feedback

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  4. Anonymous
    2023-04-27T20:42:07+00:00

    Hi Walid,

    My name is Merlina, I am an Independent Advisor and a user like yourself. I'm Sorry to know that you're having this issue. I apologize for the inconvenience. I'll do my best to help you.

    When you encounter the error message "local print spool service is not running" while attempting to print documents or manage printers, it indicates that the Print Spooler service on your computer is not working correctly.

    Please try the steps below to fix this issue:

    Method 1: Run the printer troubleshooter

    > Press the Windows Key + S and search for "Printers & Scanners" to open the settings.

    > Once the settings are open, locate "Run the Troubleshooter" on the right-hand menu.

    > Click on "Next" to begin the troubleshooting process.

    > Wait for the Troubleshooter to finish scanning your computer.

    > Choose the printer that is experiencing issues.

    > Click "Next" and wait for the scan to complete.

    > The Troubleshooter will recommend making the printer the default printer.

    >Click "Apply this fix" and wait for the Troubleshooter to apply the new settings.

    Method 2: Restart the Print Spooler service

    > Press the Windows key + R on your keyboard to open the Run dialog box.

    >Type "services.msc" (without quotes) and hit Enter.

    >Scroll down to locate "Print Spooler" in the list of services.

    >Right-click on "Print Spooler" and select "Restart".

    >Wait for the service to restart and then try printing again.

    Method 3: Clear the print queue

    >Open the Run dialog box by pressing Windows key + R.

    >Type "services.msc" (without quotes) and hit Enter.

    >Scroll down to locate "Print Spooler" in the list of services.

    >Right-click on "Print Spooler" and select "Stop".

    >Open File Explorer and navigate to C:\Windows\System32\spool\PRINTERS.

    >Delete all files in the PRINTERS folder.

    >Go back to the Services window and right-click on "Print Spooler" again, this time selecting "Start".

    >Try printing again.

    Other steps to try from this link: https://support.microsoft.com/en-us/windows/fix...

    I hope this will help you. Thank you!

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