This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
As you can see in the first image it says "video dxgkrnl fatal error". This usually happens when I try to install/update my Nvidia Drivers. The moment I install or update my Nvidia drivers, BSOD will appear at log in screen or whenever I type my password then BSOD will appear. I'm currently using Nvidia Game Ready driver 531.61 when the latest BSOD happened. The dump file says it's caused by watchdog.sys. Here is the dump info:
==================================================
Dump File : 041823-9171-01.dmp
Crash Time : 4/18/2023 10:13:57 AM
Bug Check String :
Bug Check Code : 0x00000113
Parameter 1 : 00000000`00000019
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`000010de
Parameter 4 : 00000000`00001c8d
Caused By Driver : watchdog.sys
Caused By Address : watchdog.sys+5685
File Description : Watchdog Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.22621.608 (WinBuild.160101.0800)
Processor : x64
Crash Address : ntoskrnl.exe+4293a0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\041823-9171-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 22621
Dump File Size : 2,232,644
Dump File Time : 4/18/2023 10:16:26 AM
==================================================
I've tried several "fix" for this but to no avail. Here are the different ways that I tried:
Also, in the second image, under the Events Tab in NVidia driver properties, there is an information that says Device Install requested "Device PCIVEN_8086&DEV_591B&SUBSYS_1BB01043&REV_043&11583659&0&10 requires further installation." It's like this every time I install the nvidia driver. Also my intel driver has that info. Maybe this has something to do with BSOD error but I'm not entirely sure if the two are connected.
Here are my PC (notebook) specs:
Asus ROG GL503VD
Intel i7-7700hq 7th gen
Nvidia GTX 1050 4gb
8gb ram
Windows 11 Home 22H2 OS Build 22621.1555 (KB5025239)
With that said. I end up disabling or uninstalling the Nvidia Driver just for my laptop to function normally since I get BSOD every now and then. Maybe someone knows how to fix this. I also need my nvidia drivers as I also play games occasionally and some of my Apps needs it like AutoCAD, Sketchup.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Thank you.
To better understand the issue, Please see the article below on how to share System logs.
http://www.yourwindowsguide.com/2017/12/how-to-...
Content on the above blog is written by a Windows MVP so it is safe. However, do watch out for the ads.
Yes, last BIOS update for my device is version 310 dated last 2019.
I've checked the BIOS and found no settings that might be related to overclocking, and if I remember correctly, I haven't tweaked the BIOS before.
Thanks. I did not know it was a laptop.
I see also that no BIOS updates are available too.
Are there any overclocking options in BIOS? If so, are those enabled?
Hi, with regards to the GPU, I think it's impossible to use it on another computer since it's soldered onto the board.
Attached below is the System Summary.
Hi AR,
I'm Sumit, here to answer your query at the Microsoft Community.
Maybe your GPU is faulty. Is it possible to use it on another computer? This straightaway tells us if the GPU is at fault.
Please disable Overclocking and XMP profiles until we complete troubleshooting. If you do not know about Overclocking, your device likely does not have it enabled.
Right-click Start>Run.
Type in msinfo32 and press enter.
Take a screenshot of the System Summary window and post it in the next reply.
