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Not able to update windows 10 from 1704 to 22H2

Anonymous
2023-04-08T19:15:25+00:00

I am trying to update my windows which is currently on 1704 but not being able to do so and have tried all the below mentioned steps:-

  1. Tried updating from Check for Updates - there facing error "An update is being prepared for your device, but it's not quite ready yet. We'll keep trying or you can try again now."

2)I ran then SFC , DISM and troubleshooting for updates by reading from other threads but that also didn't help still got the same issue

3)Downloaded and ran Windows10Upgrade from this Link-https://www.microsoft.com/en-in/software-download/windows10. So it shows installation completed after running for 2hrs and after restarting the system its still on 1704 so I guess that also failed.

Would really appreciate if there is any working solution for this.

Windows for home | Windows 10 | Windows update

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  1. Ramesh 176.1K Reputation points Volunteer Moderator
    2023-04-10T05:34:41+00:00

    I believe the additional EFI partition is confusing the setup process. As setup tries to update the BCD, it encounters error 2 ("File not found").

    Suggest disconnecting the SATA drive and rerunning setup. You can reconnect it after finishing the setup.

    1 person found this answer helpful.
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  1. Anonymous
    2023-04-09T05:47:01+00:00

    The logs displayed many BSOD without creating mini dump files.

    The BIOS is out of date.

    The Dell website displayed that there are tested drivers up to Windows 10.

    Dell has not provided support for Windows 11.

    Supported Operating Systems​ | Dell US

    If the computer is able to upgrade to Windows 11 it would be an unsupported installation.

    Unsupported installations of Windows 11 may not benefit in the improvements in performance, reliability, and security.

    Update on Windows 11 minimum system requirements and the PC Health Check app | Windows Insider Blog

    Ways to install Windows 11 - Microsoft Support

    Installing Windows 11 on devices that don't meet minimum system requirements - Microsoft Support

    Please perform the following steps:

    1. The BIOS: BIOS Version/Date Dell Inc. A16, 9/27/2018

    Upgrade the BIOS: A16 > A18

    Dell Inspiron 5458/5558/5758 System BIOS | Driver Details | Dell US

    1. Open administrative command prompt and type or copy and paste:

    msdt.exe -id WindowsUpdateDiagnostic

    Click view detailed information > post a share link into this thread using one drive, drop box, or google drive.

    1. Run these bat scripts and post share links into this thread using one drive, drop box, or google drive

    tuneup plus

    upgrade failure info

    (bat scripts by default prompt antivirus software and require manual overrides)

    https://www.tenforums.com/attachment...p_plus_log.bat

    https://www.tenforums.com/attachments/bsod-crashes-debugging/353454d1638278360-batch-files-use-bsod-debugging-upgrade_failure_info.bat

    Post share links into this thread using one drive, drop box, or google drive

    1. Run:

    Microsoft pc health check and post images or share links into this thread using one drive, drop box, or google drive.

    https://www.microsoft.com/en-us/windows/windows-11#pchealthcheck

    1. Make a new restore point

    System Restore Windows 10 | Tutorials (tenforums.com)

    1. Read this link on Windows Driver Verifier (WDV)

    Enable and Disable Driver Verifier in Windows 10 | Tutorials (tenforums.com)

    Learn the methods to recover from using the tool by booting into safe mode and running one or more of these commands:

    verifier /reset

    verifier /bootmode resetonbootfail

    1. Plan to run the tool for 48 hours

    Start the tool with these customized test settings

    a) test all non-Microsoft drivers

    b) test no Microsoft drivers

    c) Start with the three customized tests displayed in the Ten Forums link

    1. If there is no immediate BSOD then open administrative command prompt and type or copy and paste:

    verifier /querysettings

    Post a share link into this thread using one drive, drop box, or google drive

    1. For any BSOD post a new V2 share link into the newest post

    Intel Management Engine Interface

    0x800704C7: Feature update to Windows 10, version 22H2. Operation canceled by user

    0x80070002: Feature update to Windows 10, version 22H2. File not found

    0x80070652: Feature update to Windows 10, version 22H2. Another installation is already in progress

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  2. Ramesh 176.1K Reputation points Volunteer Moderator
    2023-04-09T04:56:18+00:00
    • Download the 22H2 ISO using Rufus or Media Creation Tool.
    • Double-click the ISO to mount it to a drive letter.
    • Run Setup.exe and complete the upgrade process.

    If the upgrade fails, please download SetupDiag and run it. The tool collects the setup logs and saves them into a zip file named Logs.zip on your desktop. Upload the file to your OneDrive, Dropbox, or any other cloud hosting account and share the link here.

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  3. Anonymous
    2023-04-09T04:41:44+00:00

    Right now when I am trying to upgrade windows -

    1. From check for updates option in settings I am getting this error as mentioned in the screenshots.

    2)From Windows10Upgrade application everything is getting completed for 22H2 update from Download to Installation to Restart of system yet the windows is not updated which is baffling for me.

    V2 logger ran successfully. Here is the log file link - https://drive.google.com/file/d/1sqLWmNWg36SBp2MGbU0Uv\_v12p2Bp22g/view?usp=share\_link

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  4. Anonymous
    2023-04-08T19:28:52+00:00

    The Windows 10 17 versions were from 2017.

    What's happening now that you're trying to upgrade Windows?

    Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

    BSOD - Posting Instructions - Windows 10 Forums (tenforums.com)

    BSOD - Posting Instructions | Windows 11 Forum (elevenforum.com)

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