Share via

Headphones don't work on Laptop

Anonymous
2023-04-17T15:15:37+00:00

Hello, I unplugged my headphones from my laptop to use for my phone, and when I plug them back into the laptop it stops working. I try different headphones and none of them work on the laptop. Similar problem I had before but it resolved itself automatically, it hasn't done it now for a week. Thanks.

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. John Jefferson Doyon 67,755 Reputation points Independent Advisor
    2023-04-17T15:49:56+00:00

    Hi Kattenelvis, my name is John D. an independent advisor happy to help you with this.

    First, let's check the headphone jack and make sure there's no dirt or debris in it. If that doesn't work, we can try restarting your laptop, checking the sound settings, updating audio drivers, or even doing a system restore to a previous point in time when your headphones were working properly.

    However, if none of these steps work, it's possible there's a hardware issue with the headphone jack or the laptop's audio card.

    I hope these suggestions are helpful, and please don't hesitate to let me know if you need further assistance.

    Best regards,

    John D.

    Independent Advisor

    4 people found this answer helpful.
    0 comments
  2. VARADHARAJAN K 9,676 Reputation points Volunteer Moderator
    2023-04-17T17:16:10+00:00

    Check with external speakers plugged into the audio jack on laptop. sound is coming or not.

    1 person found this answer helpful.
    0 comments
  3. John Jefferson Doyon 67,755 Reputation points Independent Advisor
    2023-04-17T15:49:59+00:00

    Hi Kattenelvis, my name is John D. an independent advisor happy to help you with this.

    First, let's check the headphone jack and make sure there's no dirt or debris in it. If that doesn't work, we can try restarting your laptop, checking the sound settings, updating audio drivers, or even doing a system restore to a previous point in time when your headphones were working properly.

    However, if none of these steps work, it's possible there's a hardware issue with the headphone jack or the laptop's audio card.

    I hope these suggestions are helpful, and please don't hesitate to let me know if you need further assistance.

    Best regards,

    John D.

    Independent Advisor

    1 person found this answer helpful.
    0 comments