Hello! My name is Cristiano. I'm an Independent Advisor. I'm glad to help you.
There are several things you can try to correct the issue with hyperlinks in emails not working:
Check your internet connection: Make sure that your internet connection is stable and working properly. If your internet connection is weak or unstable, hyperlinks may not work.
Check your browser settings: Check your browser settings to make sure that you have not disabled hyperlinks. In Chrome, go to "Settings" > "Privacy and security" > "Site settings" > "Javascript" and make sure that "Allowed (recommended)" is selected. In Edge, go to "Settings and more" > "Privacy, search, and services" > "Cookies and site permissions" > "Javascript" and make sure that it is enabled.
Clear your browser cache and cookies: Clear your browser's cache and cookies and try accessing the hyperlinks again.
Disable browser extensions: Disable any browser extensions that may be interfering with the hyperlinks. To do this, go to "Settings" > "Extensions" and disable any extensions that may be causing the issue.
Try a different browser: If the issue persists, try using a different browser to see if the hyperlinks work there. If they do, then the issue may be with your original browser.
Contact your email provider: If none of the above solutions work, contact your email provider for assistance. They may be able to help you resolve the issue.