Share via

My Hp pavilion is stuck on recovery page I can’t reset the laptop or do anything and I don’t have access to another

Anonymous
2023-04-02T09:02:32+00:00

Can anyone help me with my problem, I can’t access nothing from my laptop and it’s stuck on recovery page

Windows for home | Windows 11 | Recovery and backup

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

5 answers

Sort by: Most helpful
  1. DYARI BARHAM 33,446 Reputation points Independent Advisor
    2023-04-02T09:33:50+00:00

    Hi Bero,

    I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

    Kindly try the following methods to fix the issue and you can skip a step that you have already tried:

    1-Force the computer to shut down 2 times until you get windows Troubleshooting > Advanced Options:

    A-Startup repair.

    B-If you have a system restore point, perform a system restore.

    https://support.microsoft.com/en-us/windows/rec...

    C-If you installed any updates recently, uninstall it

    D-Click on Command Prompt > Type this command and hit enter:

    DISM /Online /Cleanup-Image /RestoreHealth

    Once it finishes, type this command and hit enter:

    sfc /scannow

    Also try boot repair commands:

    bootrec /scanos

    bootrec /fixmbr

    bootrec /fixboot

    bootrec /rebuildbcd

    Once it finishes, type this command and hit enter:

    chkdsk X: /f /r (Replace X with your system drive letter which is usually C)

    2-If it did not help, start your computer in Safe Mode:

    https://support.microsoft.com/en-us/windows/sta...

    if you could log in with Safe Mode, open CMD as administrator > Type these commands and hit enter:

    DISM /Online /Cleanup-Image /RestoreHealth

    Once it finishes, type this command and hit enter:

    sfc /scannow

    Then, restart your computer and check to see if the issue has been fixed or not.

    3-If it did not help, create a bootable USB of Windows 11 with a working PC and boot your computer with the USB:

    https://support.microsoft.com/en-us/windows/cre...

    On the installation window, click on repair and try the options provided in step 1.

    After that, check if it fixed the issue or not.

    4-You can find more troubleshooting steps in the link below as well as steps for rescuing your data before going through clean install:

    https://www.yourwindowsguide.com/2021/09/recove...

    Please let me know if you need further assistance and keep me updated.

    Stay safe

    ____________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    1 person found this answer helpful.
    0 comments No comments
  2. VARADHARAJAN K 9,676 Reputation points Volunteer Moderator
    2023-04-05T19:14:05+00:00

    You can do a system restore point under recovery environment

    If Hp pavilion comes with pre-installed Windows 10 or 11, then there might be a recovery partition drive is hidden which contains the install.wim

    To reinstall windows os, install.wim file is enough.

    You can try factory reset in the recovery environment

    0 comments No comments
  3. Anonymous
    2023-04-03T06:11:00+00:00

    Isn't there a way to deploy windows across network as an inplace install? I'm new at this so I'm having trouble locating the process but I think it is available to admistrators or support at least

    Anyone else aware of the way to deploy the image across network?

    0 comments No comments
  4. DYARI BARHAM 33,446 Reputation points Independent Advisor
    2023-04-02T12:38:13+00:00

    I am afraid that if the issue persists even after trying the provided steps, you will need a bootable drive to perform a clean install. If possible, take your computer to a reliable maintenance shop to fix the issue.

    Please feel free to ask if you need further assistance.

    0 comments No comments
  5. Anonymous
    2023-04-02T10:55:39+00:00

    I have already tried all of these options and I don’t have access to another computer to download a boot on a usb

    0 comments No comments