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The Windows Defender Advanced Threat Protection Service service terminated unexpectedly.

Anonymous
2023-04-03T13:15:29+00:00

Can someone help me with this

Windows for home | Windows 10 | Security and privacy

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  1. Ramesh 176.1K Reputation points Volunteer Moderator
    2023-04-04T03:32:55+00:00

    Hi Vincenzo,

    Are you seeing multiple error events related to the Windows Defender Advanced Threat Protection service (Sense)? You can check Control Panel → View Reliability History to see if the Windows Defender Advanced Threat Protection service is crashing.

    I had the same issue in one of my systems. Eventually, I had to delete the Sense service. MSSense.exe Crashes: Windows Defender Advanced Threat Protection Service Executable. This may not be the best advice, but that's the only one that worked. Note that this service doesn't exist on Windows Home editions.

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  2. Anonymous
    2023-04-03T16:21:32+00:00

    Hello again, I'm not using any third-party anti virus. Also I scanned using the offline scanner like you told me. But the problem still persist. Beside from that there is also shown warning here.

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  3. Anonymous
    2023-04-03T15:57:51+00:00

    Dear VincenzoCassano,have you installed any third-party antivirus software previously?

    If so, I suggest you uninstall them completely for testing;

    Try performing an offline Defender scan for threats;

    Go to Windows security and click on Virus and threat protection;

    Click Scan Options;

    Check "Microsoft Defender Offline Scan" and click Scan Now.

    Your PC will restart and take approximately 15 minutes;

    After the end of the process, restart the PC and check if the problem persists;

    See you soon!

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  4. Anonymous
    2023-04-03T15:53:26+00:00

    Hello, I did it all. But the problem still persist

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  5. Anonymous
    2023-04-03T13:54:28+00:00

    Hello VincenzoCassano, welcome to the Microsoft community, I'll be happy to help you today;

    I understand that the Windows Defender Advanced Threat Protection service has unexpectedly shut down;

    Initially I recommend that you check if you are updated with the latest version of Windows 10;

    Press Windows key + i and go to Update and Security;

    Click Check for updates and do ALL pending updates;

    Check for updates to Defender;

    Press Windows key + i and go to Update & security;

    Click Windows Security and then Open Windows Security;

    Click Virus & Threat Protection;

    Click Check for updates;

    Run System File Checker;

    Click on the Windows search bar and type: CMD

    The search result for CMD (Command Prompt) will be displayed, click Run as administrator;

    Copy and paste the commands below by pressing Enter after typing each command line:

    Sfc /ScanNow

    DISM /Online /Cleanup-Image /ScanHealth

    Dism /Online /Cleanup-image /RestoreHealth

    Do a clean boot;

    Press the keys: Ctrl+Shift+Esc to access the task manager;

    Click Startup and disable all programs that start with Windows;

    Restart the PC and check if the problem persists;

    Hope this helps, see you soon!

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