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Fixing the magical Install error - 0x80070002. Anyway to fix it without reinstalling Windows?

Anonymous
2023-04-16T11:45:50+00:00

Hi, currently I'm rather frustrated so I'm sorry however this post may come off.
I've been dealing with a load of errors in Windows Update section. And for months I just can't fix anything despite going the extents of risking losing all of my data on my system.

Months ago, for some unknown reason I began getting install error - 0x800706be. According to "sfc /scannow" there are corrupted files that cannot be fixed. Yesterday I managed to finally fix it by running a few CMD commands such as:
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
So that's great ! No more corrupted files that magically corrupt themselves.

But now instantly I'm having a new error code to deal with. Keep in mind, I haven't been able to install updates for a few months now because windows is doing everything in it's power to refuse to install it.

Install error - 0x80070002 Is the current code while trying to install: KB5025239. I can't get pass it and here's everything I've attempted to fix it.

  1. Run Windows troubleshooter for Windows Update.
  2. Check Event Viewer for more info on what might be causing it. There's is nothing to go off of compared to the corrupted files error.
  3. Open CMD as admin with following commands:
    net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver
4. Check hardware: Did MemTest overnight with no errors in Rams.
5. ChatGPT for any additional ways
6. Days of researching through google and microsoft pages to attempt to find anyone solving this issue.
7. Ran this to check the SSD as well: chkdsk C: /f /r /x
8. Rebooting about 20 times
9. cmd: wsreset
10. change time regions

There is probably more that I'm forgetting of what I attempted doing but the main things I know for sure as the most common online solutions have been attempted.
The only solution (to my knowledge) I haven't attempted is reinstalling windows but I seriously don't want to do that to uninstall all the software and settings just to redo this once again. Only a couple of months has passed since my last windows reinstall as it magically died with 4 BSOD in a row.

System infos:
Windows 11 Pro 64-bit (10.0, Build 22621)
z690-a gaming wifi d4 (Bios 2204)
i5-13600K (No OC)
M.2 Samsung 980 Pro 1TB
32GB Ram 3200MHz Vengeance LPX (XMP1)

I'll provide any other additional info if asked.

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-04-16T12:42:49+00:00

    Hello Sipder, how are you doing?

    Welcome to the Microsoft community!

    I'm glad to be able to assist you at this time.

    --

    I understand how frustrating it can be, but don't worry, we can try a few more troubleshooting steps to resolve the issue.

    First, let's try disabling your antivirus and Windows firewall temporarily and then try installing the update again. Security programs can sometimes interfere with the update process and cause errors.

    -

    If that doesn't work, you can try performing a clean boot of the system to check if any third-party programs are interfering with the update.

    Press "Win + R", type "msconfig" and press "Enter". Select the "Services" tab and check "Hide all Microsoft services". Then click "Disable all". Restart the system and try installing the update again.

    -

    If the issue continues, you can consider performing an in-place upgrade. This process involves reinstalling your operating system while keeping your personal files, apps, and settings intact.

    It can help resolve any underlying issues that may be causing the error 0x800706be:

    https://answers.microsoft.com/en-us/windows/for...

    -

    The error 0x800706be can have different causes, and solutions can vary. However, these are some of the common steps that can help resolve the issue, especially if it is related to conflicts with security programs or third-party programs.

    --

    Please let me know if this response has helped resolve your issue by selecting the "Yes" or "No" button below. Your feedback is greatly appreciated and will also assist other users who may encounter similar challenges.

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  1. Anonymous
    2023-04-16T14:24:23+00:00

    Hey !

    Thank you a lot for this reply !

    I've tried to update without antivirus and firewall on. Didn't impact it. However I ran an external troubleshooter as the first post suggested. This seemed to fix something according to the troubleshooter but the problem persisted.

    So instead of bothering with the little things, I went to your suggestion to perform an In-place upgrade. Never heard of it before. But I just got finished and the error is gone !

    I'm actually quite amazed, I went from errors to no errors and it still doesn't want to install the update lmao.
    So now when I press to Download and Install, it says Download - 0% and after about 8 seconds it comes back saying Download and Install again.

    Nothing in Event Viewer. Any ideas what could the issue be now..?

    EDIT: So after some hours, I looked at the windows updater again and the update seems to be gone, it installed a couple of other older updates but doesn't give me any other. Though I don't see the update actually being installed in the update history. Either way, I think it worked. Thank you for the solution ! :)

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  2. Anonymous
    2023-04-16T11:47:58+00:00

    It sounds like you have tried many troubleshooting steps already, but here are a few additional suggestions you can try:

    1. Check if your antivirus or firewall software is blocking the update. Sometimes, security software can prevent updates from being installed. Try temporarily disabling your antivirus or firewall and see if the update will install.
    2. Use the Windows Update Troubleshooter from the Microsoft website. This tool can automatically fix common issues with Windows Update. You can download it from here: https://aka.ms/wudiag
    3. Manually download and install the update. Sometimes, downloading and installing the update manually can help to avoid any issues that might occur during the automatic update process. You can download the update from the Microsoft Update Catalog here: https://www.catalog.update.microsoft.com/Search.aspx?q=KB5025239
    4. Perform a system restore to a point before the issue occurred. This can help to revert any changes that might have caused the issue.
    5. Use the System File Checker (SFC) tool to check for and repair any corrupted system files. Open a command prompt as an administrator and type "sfc /scannow" without quotes and hit enter.
    6. Reset Windows Update components. Open a command prompt as an administrator and type the following commands in order, hitting enter after each one: net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 Catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver

    I hope one of these suggestions helps you to resolve the issue. Good luck!

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