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"Require Windows Hello sign-in for Microsoft accounts" Not present.

Anonymous
2023-04-03T15:47:55+00:00

Hello,

I have a user who would like to use the fingerprint reader for a 3rd party application. There was another user that was able to accomplish this by turning off the "Require Windows Hello sign-in for Microsoft accounts" option listed below all the Windows hello sign in options.

This is not present on their machine and I can't seem to find any information about why it wouldn't be there.

The user is running Windows 10 22H2 and is current with updates. The PC is older. I believe it is a 6th gen intel processor, so I'm not sure if this is related to TPM. I am running a newer PC (11th gen) and I also do not see that option for me.

Is there some way to modify this setting through the registry or does anyone know why it may not be present?

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

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  1. Anonymous
    2023-04-20T13:34:02+00:00

    I don't want to use a Microsoft account to log into the computer, but I do want to use one in the store. So how do I prevent the store asking me for biometrics?

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  2. DaveM121 881.1K Reputation points Independent Advisor
    2023-04-03T16:23:21+00:00

    Hi Nicholas,

    I am Dave, I will help you with this.

    1

    That setting will usually only be present if the user logs into Windows with a Microsoft Account, do you log in with a Microsoft Account?

    2

    Open the Settings App.

    Go to Accounts.

    Select Emails and Accounts, is there is a work or school Email listed there?

    Select Access Work or School, is there is a work or school Email listed there?

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  4. DaveM121 881.1K Reputation points Independent Advisor
    2023-04-05T14:27:53+00:00

    Hi Nicholas, glad to help!

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  5. Anonymous
    2023-04-05T14:23:02+00:00

    Thank you Dave,

    I have checked and that PC does not have an account setup in the Access Work or school section. The user I'm helping has been out the past few days so I have been unable to get that added there yet. I'll update once I am able to test. But I believe this is likely the solution.

    Thank you again for explaining when that option shows.

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