Hello
Thank you. These steps didn't work.
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Hello
RDP is enabled on the device but upon connecting, after logging off the current user, we get the following error.
Your Remote Desktop Services Session has ended.
The connection to the remote computer was lost, possibly due to network connectivity problems. Try connecting to the remote computer again. If the problem continues, contact your network administrator or technical support.
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Hello
Thank you. These steps didn't work.
Hi, and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.
I understand the issue you have, there is nothing to worry I am here to help, this issue occurs when there is an issue with network services, and for us to fix the issue, kindly follow the steps from this link:
https://www.thewindowsclub.com/remote-desktop-d...
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
If the issue persists, kindly follow the steps below:
First what we will do is enable WWAN and WLAN services, these services are essential to run the Wireless and wired connection perfectly.
-Look for WLAN Autoconfig and WWAN Autoconfig> Right-Click Properties and set it to automatic (If it's already set to automatic, right-click then click stop then start it again)
-Restart the PC and check
If the issue persists, run the following command in Command Prompt (Admin). Follow the steps below to do so.
These sets of commands will reset the internet connection and re-calibrate the internet settings you have.
Press Windows Key + X.
Click on Command prompt (Admin).
Type the following commands, and hit Enter after each command:
netsh int tcp set heuristics disabled
netsh int tcp set global autotuninglevel=disabled
netsh int tcp set global rss=enabled
netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
If the same issue follows the methods below:
Do clean boot:
A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.
Troubleshooting reference: https://support.microsoft.com/en-us/help/929135...
Let me know how it goes and I hope that helps.
Bernard
Hi, thanks for that information, if none will work from the above solution, I suggest doing an in-place upgrade wherein it will upgrade the device to the latest version and repair all issues without deleting any files.
Note: before doing this make sure to create a restore point: https://support.microsoft.com/en-hk/help/402753...
Reference: https://www.microsoft.com/en-us/software-downlo...