Wifi Network Not Showing Up, Hidden Network in it's place?

Hi,

I'm having the same problem as Eileen, but these solutions haven't worked for me. I just moved into a new place and I'm sharing Wifi with an upstairs neighbor. My iPhone and macbook can connect to it from the same location, but my windows PC does not detect the network although it can detect all my other neighbors' networks (and a Hidden Network that my other devices don't list). Entering the SSID and password of the network I'm trying to join does not work on the Hidden Network. Are there other ways of solving this?

Thanks!

Hello again, sorry for the delay. test the commands in cmd this way.

1. Press the Windows + X keys;
2. Click on the Administrator Command Prompt option;
3. Paste the commands below and press Enter:

ipconfig /release [Enter]

ipconfig /renew [Enter]

ipconfig /flushdns [Enter]

Netsh winsock reset [Enter]

net localgroup administrators localservice /add [Enter]

fsutil resource setautoreset true C:\ [Enter]

netsh int ip reset resetlog.txt [Enter]

netsh winsock reset all [Enter]

netsh int 6to4 reset all [Enter]

Netsh int ip reset all [Enter]

netsh int ipv4 reset all [Enter]

netsh int ipv6 reset all [Enter]

netsh int httpstunnel reset all [Enter]

netsh int isatap reset all [Enter]

netsh int portproxy reset all [Enter]

netsh int tcp reset all [Enter]

netsh int teredo reset all [Enter]

Netsh int ip reset [Enter]

Netsh winsock reset [Enter]

netsh wlan show profiles [Enter]

netsh wlan delete profile name="PROFILE NAME" [Enter] (Change the PROFILE NAME with the name of the network you want to delete.

If the error persists, change the DNS following the steps below:

Simultaneously press the “Windows + X” keys and click on Control Panel;

Click on Network and Internet, then Network and Sharing Center.

In the options on the upper left side of the screen, click on Change adapter settings;

Right-click the connection and click Properties;

Select the TCP/IP Version 4 Protocol and click on Properties;

Check Use the following DNS server addresses and fill in the spaces with the following DNS and click OK:

Preferred DNS server: 8.8.8.8

Alternate DNS server: 8.8.4.4

I hope this information helps you, post the results again, I'm available.

Thanks.

Hey Doug, thank you for your response.

After troubleshooting the internet connection it says that there are "no preferred wireless networks-Not fixed" and that "a network cable is not properly plugged or may be broken (detected)". I'm not sure about the first problem, but the network adaptor is new and working fine at detecting other networks.

After troubleshooting the network adapter it gives the same results, except both are labeled "Not fixed" this time.

On the Command Prompt screen I followed everything through however for the ipconfig /renew and ipconfig /release commands, it states that "No operation can be performed on Ethernet/Wifi while it has its media disconnected"

I went through with the steps anyways and after I restarted my PC, my home wifi network still isn't showing up on the list of available networks and is remaining a hidden network and after running the troubleshooting prompts again, it still says the same results.

I also went through everything again while connected to my phone hotspot and the network is still hidden, but this time the troubleshooting wasn't able to find anything wrong with the network adapter/internet connection. I also reinstalled the drivers again.

Sorry for the delayed response! After going though everything you described as well as restoring the wifi to it's previous settings- everything seems to be back to normal. Thank you for your help!

Hello. I'm Douglas, here to help you with this.

I understand that your internet network does not work as it should, initially test the steps below one by one in the order they are in even if you have already performed them and at the end of each one check if the wifi is back to normal

• Troubleshooting follow the steps mentioned below

Settings > Update & Security > Troubleshooting > Additional Troubleshooting > Internet Connection > Run the Solution

Also try the Troubleshooting for Network Adapters on Following the same path:

Settings > Update & Security > Troubleshooting > Additional Troubleshooting > Network Adapters (Run the solution)

after that test the following

1: On the Start screen type CMD to open the list of options in Search;

2: Right-click on the Command Prompt option;

3: Click on Run as Administrator option;

4: On the Command Prompt screen, run the commands described below, pressing Enter at the end of each line:

ipconfig /release <Enter>

ipconfig /renew <Enter>

ipconfig /flushdns <Enter>

ipconfig /registerdns <Enter>

nbtstat -rr <Enter>

netsh int ip reset all <Enter>

netsh winsock reset <Enter>

These commands are for resetting the IP configuration and network-related caches that may be stored on your computer.

Restart your computer and run the tests again.

I also advise you to go to your computer manufacturer's website in the support section to look for your model and download the latest network and WLAN drivers and install them on your computer again.

test again if everything is working as it should.

I hope this information helps you, post the results again, I'm available.

Thanks.