Computer won't boot - attempting to apply restore point.

Hi, William,

Sorry to hear you're experiencing this issue.

You can use the command "net start vss" to start the system protection service.

1-Restart your computer while holding the SHIFT button

2-The Advanced Startup menu will open on the boot.

3-Go to Troubleshoot.

4-Now, go to Advanced Options >Command prompt

5-Type this command and press Enter to enable the system protection.

net start vss

6-Then type this command and press Enter to start the System Recovery.

rstrui.exe /offline:C:\windows=active

7-Then you should be able to restore Windows to a previous point

If you don't have any valid restore point, you can use this procedure to repair the boot files.

1-Restart your computer while holding the SHIFT button

2-The Advanced Startup menu will open on the boot.

3-Go to Troubleshoot.

4-Now, go to Advanced Options >Command prompt

5-Run these commands:

chkdsk c: /f /r (and press Enter)

sfc /scannow (and press Enter)

diskpart (and press Enter)

sel disk 0 (and press Enter)

list vol (and press Enter)

6-Verify that the EFI partition (EPS) is using the FAT32 file system and assign a drive letter to it that is not already in use:

sel vol <number of volume> (and press Enter)

assign letter=Z: (and press Enter)

exit (and press Enter)

7-In order to repair the boot record:

cd /d Z:\EFI\Microsoft\Boot\ (and press Enter)

bootrec /FixBoot (and press Enter)

ren BCD BCD.old (and press Enter)

bcdboot c:\Windows /l en-us /s <boot letter>: All (and press Enter)

(Note: The <boot letter> is replaced with the letter of the drive that you are booting from. (For example, C:, D:)

8-When finished close the command prompt then click to return to the first screen

9-Click to continue to normal boot

Robinson,
Thanks for the solution. The steps that you provided worked perfectly. Unfortunately, my recovery file was corrupt so I was not able to repair the issue.

Bill

If your Windows recovery file is corrupt and you are unable to repair the issue using the recovery options built into Windows, you may need to consider other options. Here are a few suggestions:

1. Use a third-party recovery tool: There are many third-party recovery tools available that may be able to help you repair your installation. Some popular options include Stellar Data Recovery, Recuva, and MiniTool Power Data Recovery. These tools can help you recover lost or corrupt files, including your recovery file.
2. Perform a clean install of Windows: If your recovery file is irreparably corrupt, you may need to consider performing a clean install of Windows. This involves wiping your hard drive and reinstalling Windows from scratch. You will need to back up any important files before doing this, as all data on your hard drive will be erased.
3. Contact a qualified technician: If you are not comfortable attempting to repair your installation yourself, you may want to contact a qualified technician for assistance. They may be able to help you recover your system or perform a clean install of Windows for you.

Whatever option you choose, make sure to back up any important files before attempting to repair your installation. This will help ensure that you do not lose any important data in the process.

Let me know if I can help you further.

I'm having an issue getting to the Advance Startup menu. Windows is telling me that I've tried too many times to boot w/o success and that I need to repair the installation.

I did try to boot the computer while holding the Shift key, but this did not get me to the Advanced Startup.