Windows 11 causing BSOD restarts with tcpip.sys driver

Just got off a call with Microsoft Support. Realtek just published a new driver that seems to be resolving the TCP ordering which seems to be the issue

Realtek USB FE / GBE / 2.5G / 5G Ethernet Family Controller Software - REALTEK DriverVer = 07/27/2023,1153.13.20.0420

for Windows 11 Download Win11 Auto Installation Program (NetAdapterCx)

This driver addresses multiple Realtek NICs

RTU52

RTU53

RTU55

RTU56

NIC's name can be found in each INF File located

Install_USB_Win11_11013_20_07272023_08042023\Install_USB_Win11_11013_20_07272023_08042023\WIN11\cx\64

Please post if it resolved your issue

Thanks for the Tips Bernard. I have done this 2 days ago and testing still. Since that no blue screen. I cross my fingers.

netsh int tcp set heuristics disabled
netsh int tcp set global autotuninglevel=disabled
netsh int tcp set global rss=enabled
netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns

Hi, and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, there is nothing to worry I am here to help, as per checking and analyzing the DMP files you have, there is an error tcpip.sys, this is actually a Windows Driver framework that is associated with the drivers, which allows communication between hardware and connected device, the issue happens when there is new hardware that is not calibrated to what the software is used to be, and it is pointing out on the Network interface card, in this case, kindly follow the steps below:

Method 1. Roll back Network driver:

-Press the Windows key + X

-Go to Device Manager

-Expand the Network Adapters

-Look for the Wireless driver that was installed

-Right-click and Update

-Look for "Browse my computer for driver

-Let me pick drivers available drivers

-Choose an old driver and use it.

If the issue persists, run the following command in Command Prompt (Admin). Follow the steps below to do so.

These sets of commands will reset the internet connection and re-calibrate the internet settings you have.

Press Windows Key + X.

Click on the Command prompt (Admin) or Windows Powershell (admin)

Type the following commands, and hit Enter after each command:

netsh int tcp set heuristics disabled

netsh int tcp set global autotuninglevel=disabled

netsh int tcp set global rss=enabled

netsh winsock reset

netsh int ip reset

ipconfig /release

ipconfig /renew

ipconfig /flushdns

If the same issue follows the methods below:

Do clean boot:

A “clean boot” starts Windows with a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program.

• In the search box on the taskbar, type msconfig and select System Configuration from the results.
• On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
• On the Startup tab of System Configuration, select Open Task Manager.
• Under Startup in Task Manager, for each startup item, select the item and then select Disable.
• Close Task Manager.
• On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

Troubleshooting reference:

https://support.microsoft.com/en-us/topic/how-t...

Note: If the issue persists, I suggest contacting a local technician to physically check the device for any hardware-related issues.

Let me know how it goes and I hope that helps.

Bernard

We are using the enterprise version of Win11 22h2

The vanilla version is OEM nothing added to the image besides what Microsoft provides.

We can reproduce this on Domain Joined, Non-Domain Joined, Intune Registered devices, etc. all with Realtek drivers. we were using Dell, Microsoft docks, and other USB adaptors. It's not browser-related. When looking at packets is looks like some packets are not being accepted by the NIC. We have an open ticket with Microsoft and are working with them on this.

Hi, thanks for replying and I am glad we are getting progress, I am positive it will be all good now.