Share via

YouTube videos keep pausing then restarting with no sound on all browsers

Anonymous
2023-05-19T23:41:00+00:00

For some reason today, after having made no changes at all, YouTube videos started to frequently pause while playing, and then restart playing without sound working. I have tried clearing cookies/cache/browsing history, and even changing to different browsers like Chrome & Edge, but it is the same on every browser. I am using Windows 11, and Firefox browser to try and watch videos on this trainwreck of a website, but it seems they have completely broken now and completely refuse to play a video uninterrupted anymore. IS THAT IT is YouTube just gone now?? Can someone explain this to me please, and provide a fix?? Thanks in advance!!

Windows for home | Windows 11 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-05-20T16:40:02+00:00

    Hello zlloyd1,

    Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    Do you use a laptop or desktop computer? Please check if your headset is causing the issue.

    On all browsers, please try disabling extensions and hardware acceleration feature.

    Kind regards,

    John DeV
    Independent Advisor

    While I appreciate the advice, I was confused as to why I would have to do these things 'Out of Nowhere' honestly....

    My extensions have not been changed and I have done nothing with 'Hardware Acceleration' that I am aware of. So why now, when nothing on my end was changed?? The ONLY thing that changed at all was the website, but after shutting down my laptop, then coming back later it seemed to correct itself.

    Also, when I opened the Email informing me you posted on my question, it required me to add some type of certification/verification that I had seen*, which I have only seen before on scam phishing Emails.*

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2023-05-21T01:53:18+00:00

    Hello zlloyd1,

    Thank you for updating me with that information. Glad to hear the issue has been resolved.

    Stay safe and have a great weekend.

    Kind regards,

    John DeV

    Independent Advisor

    0 comments
  3. Anonymous
    2023-05-20T00:14:25+00:00

    Hello zlloyd1,

    Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    Do you use a laptop or desktop computer? Please check if your headset is causing the issue.

    On all browsers, please try disabling extensions and hardware acceleration feature.

    Kind regards,

    John DeV

    Independent Advisor

    0 comments