Share via

why is my pc internet speed only 30 Mbps whereas my mobile phone interent speed is about 112 Mbps using windows 11

Anonymous
2023-05-30T13:43:54+00:00

The internet speed on my PC is about 30 Mbps compared to 112 Mbps on my mobile phone. I have tried some of the suggestions given in earlier discussions including scanning my Pc for any issues. It has not improved at all. Has anyone any suggestions?

Windows for home | Windows 11 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

13 answers

Sort by: Most helpful
  1. franco d'esaro 24,991 Reputation points Volunteer Moderator
    2023-05-31T12:38:00+00:00

    Is the PC network cable connected directly to the LAN port of the router or through the ethernet wall socket or other device?

    Try to reset network connections: Open PowerShell or CMD and run as administrator, copy and paste the following commands by pressing enter at the end of each command line:

    netsh winsock reset

    netsh int ip reset

    netsh advfirewall reset
    ipconfig /flushdns

    Restart the computer at the end of all commands.

    If that doesn't work, try resetting the network:

    Start>Settings>Network & Internet>Advanced network settings>Network reset>Reset. Follow the instructions.

    Specify whether you are using Microsoft or third-party Firewall/Antivirus.

    4 people found this answer helpful.
    0 comments No comments
  2. franco d'esaro 24,991 Reputation points Volunteer Moderator
    2023-05-30T13:56:46+00:00

    Specify the make and model of your PC and how do you connect to the internet, via LAN or WiFi?

    3 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-06-02T10:30:09+00:00

    I uninstalled my vius software having spoken to the supplier and dis a clean boot in acvordance with the instructions. Absolutely no change still getting about 20 Mbps on my PC wheteas my mobile is 50 Mbps at the moment although 100 yesyerday evening.

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-06-01T14:22:52+00:00

    Firstly my PC is connected to the LAN port of the router. I use a third party firewall/anti-virus system.

    I carried out the reset of network commands which made no difference to the internet speed at about 20 Mbps upload and 20Mbps download. I then reset the network settings and speeds were again the same. So still no solution. I could try talking to the antivirus company and see if they have any ideas. Mind you I use the same comapny for my mobile security but I suppose that software is different. If I turn off all security for a few minutes and do a speed test, I still get the same speeds. My mobile is now showing 100 Mbps.

    0 comments No comments
  5. Anonymous
    2023-05-31T08:16:43+00:00

    My PC is a Dell Inspiron 3670. It is connected to my router via an ethernet cable but the same problem occurs if I connevt via Wifi.

    0 comments No comments