Hello,
Thanks for reaching out! I'm Microsoft user like you.
- Please boot your laptop into BIOS
Select the Main tab, check whether the Touchpad is in I2C mode, if it is, change that to Basic Mode
- Go to Device Manager
Expand the Human Interface Device
Look for I2C or HID Touchpad
Right click and Update
Look for "Browse my computer for driver
Let me pick drivers available drivers
Choose an old driver and use it.
In case of additional questions, reach out back to me, and I will be happy to help and try our best to resolve your issue.
Best Regards,
Prakash