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Windows randomly switching monitors.

Anonymous
2023-05-01T09:28:27+00:00

I am having an issue where seemingly randomly, my monitors are switching monitor numbers or something similar. Any help would be much appreciated. Thank you.

Symptoms:

  • Games open on a different monitor than the last time they opened.
  • Streaming software suddenly is recording a different display than before.
  • Monitors sometimes show the display name of a different monitor instead of their own. (i.e. 27GN7 instead of VG248)
  • Maybe unrelated, but my desktop background also disappears randomly. This happens at different times than the main issue and will not reappear unless I restart the computer or reapply the background.

Details:

  • No new monitors are attached or detached when this occurs. It seems to happen when awakening from being asleep or displays are turned on after they were turned off (by power settings).
  • Potentially unrelated, but sometimes when it occurred, after waking up from sleep, it appears to zoom out (the entire desktop appears smaller on the screen and has a black border on all sides) before correcting the displayed image after .5-2 seconds.
  • All monitors are the same resolution 1920x1080.
  • Only started happening since I upgraded to Windows 11. Never had any issues for years of using Windows 10.

System Hardware:

  • Windows 11 Home
  • i5-12600k cpu
  • EVGA rtx 3080 ti gpu
  • PRIME Z690-A motherboard
  • 64 GB RAM
  • Monitor 1: LG 27GN750-B
  • Monitor 2-3: VG248QE
Windows for home | Windows 11 | Display and graphics

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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4 answers

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  1. Anonymous
    2024-01-02T18:47:33+00:00

    ****, I DID EVERYTHING THERE AND IT **** UP MY COMPUTER. MY GRAPHICS ARE NOW OVERSIZED AND **** THANKS TO YOU!

    10+ people found this answer helpful.
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  2. Anonymous
    2023-05-01T10:12:01+00:00

    Hello Kevin,

    My name is Hanem, an independent advisor, and I'm here to help you.

    I'm sorry that you are experiencing this issue, and I will try my best to assist you.

    I recommend resetting and reinstalling your Display driver, right click your start menu and select "Device manager" > look for "Display adapter" expand it and right-click your graphics driver > select "uninstall" > do not delete the software by leaving the prompt uncheck > restart your computer, unplug and reconnect your monitors and observe if the issue is fixed.

    Feel free to reply on this thread if you still need further assistance, and I'll be more than happy to assist you.

    1 person found this answer helpful.
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  3. Anonymous
    2023-05-01T11:43:45+00:00

    Hello there, the reason why we are reinstalling the driver is to simply reset how the display works, it doesn't mean we need to necessarily delete it to fix that but just to reinstall it automatically.

    If the given resolution is not an option, I recommend unplugging and reconnecting the monitors or switching the cables and testing if the issue is fixed. Thank you!

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  4. Anonymous
    2023-05-01T10:39:23+00:00

    I do not believe this would be the solution. I keep my graphics driver up to date (it would most likely not have the same problem over many driver versions) and before I upgraded to windows 11, it was never an issue.

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