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My Asus BT-500 Bluetooth adapter hasn’t been working properly

Anonymous
2023-05-12T05:16:28+00:00

So, **My Pc doesn’t support Bluetooth** and my Asus BT-500 drivers won’t install So when I try to install the drivers it says “confirm that Bluetooth is enabled on your system. Plug in your device and click ok. then, it says ASUS USB-BT500 is not installed in your system.” Also when I go to device manager Bluetooth isn’t there, and I don’t think my pc is even recognizing the adapter. And I don’t think there’s anything that I haven’t tried. I don’t even get the OPTION to turn on and off Bluetooth. So if y’all have any tips or ideas, pls help.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2023-05-12T16:01:15+00:00

    Whenever I try to install the drivers it says “Confirm that Bluetooth is enabled on your system. Plug in your device and click OK and,*It is in my pc* so then I click OK then it say ASUS USB-BT-500 Bluetooth is not installed in your system.

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  2. Anonymous
    2023-05-12T06:58:19+00:00

    Hi, My name is Siva, I'm sorry that you are experiencing this issue, and I will try my best to assist you.

    Kindly download the ASUS USB-BT500 driver from the manufacturer website and install it.

    https://www.asus.com/networking-iot-servers/ada...

    Feel free to ask back any questions. Based on the results you post back, I will have other suggestions if necessary.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  3. Anonymous
    2023-12-27T01:34:29+00:00

    I have the same bt adapter but it won't connect. I have the drivers installed but still no connection. I do have in internal one disabled as well. How do i get it to work?

    1 person found this answer helpful.
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  4. Anonymous
    2023-05-13T20:23:46+00:00

    If you have built-in Bluetooth, have you disabled that? The last time I used mine, it worked fine but I haven't used it for a while.

    1 person found this answer helpful.
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  5. Anonymous
    2023-05-13T16:08:25+00:00

    So do you have any other suggestions?

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