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Available graphics memory showing only 512mb despite of having 2gb dedicated graphics card.

Anonymous
2023-05-05T08:54:59+00:00

I have a window 10 installed on my dell m4800 and i have 2gb vram and 14gb total shared graphics memory. But when i open gta v game it shows only 512mb video memory available.Before installing this window it used to show 14gb(approx) video memory available.
Also my dxdiag used to show display and render tabs.
Now it shows display 1 and display 2.
Any solution to this ??

Windows for home | Windows 10 | Gaming

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  1. DaveM121 876.6K Reputation points Independent Advisor
    2023-05-05T10:32:18+00:00

    Hi NangyaL,

    Try installing this AMD driver from the support page for your laptop on the Dell website.

    https://dl.dell.com/FOLDER03514730M/5/Video_Dri...

    ________________________________________________________

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    .

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  2. DaveM121 876.6K Reputation points Independent Advisor
    2023-05-05T09:51:26+00:00

    Hi NangyaL,

    Thank you for the screenshots, the Intel graphics is integrated on your processor, that does not have any VRAM and just uses shared system RAM.

    The AMD Radeon R9 M200X comes in a few different versions, the DirectX utility is indicating that is the 2GB model, was that previously indicating more VRAM?

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  3. Anonymous
    2023-05-05T10:01:07+00:00

    NO !! previously it was the same as it is now. 2gb dedicaed and total of 14gb approximately.

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  4. Anonymous
    2023-05-05T09:45:35+00:00

    Please check these out and ask if any other info required.

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  5. DaveM121 876.6K Reputation points Independent Advisor
    2023-05-05T09:29:34+00:00

    Hi NangyaL,

    I am Dave, I will help you with this, I need more information about your hardware.

    1

    Click your Start Button, then just type dxdiag and press Enter.

    On the resulting DirectX utility, please provide a screenshot of any Display tabs that are on the utility.

    2

    Click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

    2

    Open Device Manager, then expand the Display Adapters section, what devices are listed there

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