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Hi
Hi,
I am having trouble with a BSOD error related to PAGE_FAULT_IN_NONPAGED_AREA
This is a new PC that I have recently built
Gigabyte b450m ds3h
AMD Ryzen 3600
Corsair vengence 32gb ram
Nvidia 1080TI GPU
My dump files are located here.
https://files.catbox.moe/vvf8qn.zip
Would someone be able to take a look at them for me?
i tried a quick google of ntkrnlmp.exe and AV_X_(null)_nt!MiSystemFault, looks like it could be a GPU driver issue? Am I on the right track?
I have had some issues with google chrome random crashes as well.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am not very experienced in the information shown by the v2 log collector. I usually check the Windows log directly or the dump files.
But from the information you sent, it really points to the Nvidia driver.
I've had cases where the system always indicated problems with the Nvidia driver. Even after updating the driver, the problems persisted.
But when updating the BIOS and Chipset, the problems stopped occurring.
So let's see how the system will behave from now on.
So my friend has installed the chipset drivers and nvidia driver has been fine since.
I was able to have him send me over the v2 log collector files and pulled this from pnp file:
Event[465]:
Log Name: Microsoft-Windows-Kernel-PnP/Configuration
Source: Microsoft-Windows-Kernel-PnP
Date: 2023-05-15T22:14:42.2480000Z
Event ID: 400
Task: N/A
Level: Information
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-SPBAKVM
Description:
Device ROOT\UNNAMED_DEVICE\0001 was configured.
Driver Name: oem13.inf
Class Guid: {aa018edf-4915-415e-9c17-d7ebec8917d2}
Driver Date: 05/13/2022
Driver Version: 6.14.25214.24630
Driver Provider: NVIDIA
Driver Section: NvModuleTracker_Device.NTamd64
Driver Rank: 0xFF0000
Matching Device Id: ROOT\NVMODULETRACKER
Outranked Drivers:
Device Updated: true
Parent Device: HTREE\ROOT\0
Event[466]:
Log Name: Microsoft-Windows-Kernel-PnP/Configuration
Source: Microsoft-Windows-Kernel-PnP
Date: 2023-05-15T22:14:42.2530000Z
Event ID: 411
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-SPBAKVM
Description:
Device ROOT\UNNAMED_DEVICE\0001 had a problem starting.
Driver Name: oem13.inf
Class Guid: {aa018edf-4915-415e-9c17-d7ebec8917d2}
Service: NvModuleTracker
Lower Filters:
Upper Filters:
Problem: 0x15
Problem Status: 0xC00000BB
Event[467]:
Log Name: Microsoft-Windows-Kernel-PnP/Configuration
Source: Microsoft-Windows-Kernel-PnP
Date: 2023-05-15T22:14:43.0390000Z
Event ID: 400
Task: N/A
Level: Information
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-SPBAKVM
Description:
Device ROOT\UNNAMED_DEVICE\0002 was configured.
Driver Name: oem14.inf
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Driver Date: 01/21/2022
Driver Version: 3.5.3090.2760
Driver Provider: NVIDIA
Driver Section: NVVHCI_Device
Driver Rank: 0xFF0000
Matching Device Id: ROOT\NVVHCI
Outranked Drivers:
Device Updated: true
Parent Device: HTREE\ROOT\0
Event[468]:
Log Name: Microsoft-Windows-Kernel-PnP/Configuration
Source: Microsoft-Windows-Kernel-PnP
Date: 2023-05-15T22:14:43.0440000Z
Event ID: 411
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-SPBAKVM
Description:
Device ROOT\UNNAMED_DEVICE\0002 had a problem starting.
Driver Name: oem14.inf
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Service: nvvhci
Lower Filters:
Upper Filters:
Problem: 0x15
Problem Status: 0x0
Was this all pointing to a nvidia driver error?
Be sure to install the BIOS update as well. In many cases, BSOD issues are resolved by updating the BIOS.
If, before disabling XMP, you prefer to update BIOS and Chipset drivers and then check if the system will work stable, no problem.
