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An error on our end caused the launch to fail. Try again a little later.

Anonymous
2023-05-27T11:40:25+00:00

wrote to ea support for a week in the results sent me here. I reinstalled the game, ran it as administrator, lazel in the Firewall, nothing helps

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2023-06-03T07:53:39+00:00

    i reinstalled windows and downloaded the c++ 2013 driver now everything works. I also noticed that the game appeared in ea. I still don’t understand why there was this error, because I reinstalled ea and the game itself many times and deleted all residual files.

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  2. Anonymous
    2023-05-27T14:32:43+00:00

    did not help

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  3. Anonymous
    2023-05-27T15:42:53+00:00

    didn't help... I don't know what ea did because everything worked on the origin account I bought, now I decided to buy the game on Steam myself, nothing comes out at all. I live in Russia and it is not possible to buy the game through ea at the moment. I suspect it's a compatibility issue between ea and steam. for this reason, I turned to ea support so that they transferred the game to the ea app (I was transferred bfbc2 in the days of the origin) and run it through it, but they didn’t say anything useful that helped fix their terrible launcher and I was sent to microsoft support.

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  4. Anonymous
    2023-05-27T14:51:36+00:00

    set "Run this program as an administrator" under "Compatibility" tab through "Properties" for "EADesktop.exe". to got to Properties, right click on "EADesktop.exe" then click "Properties". path: "C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe". run "EALauncher.exe"(same folder) or desktop shortcut

    File Explorer > Program Files > Electronic Arts > EA Desktop > EA Desktop > App Recovery

    Run App Recovery as Admin

    You can also try deleting and reinstalling the game.

    Anti-virus programs can also cause the error.

    You can also do a clean boot, maybe some program is disturbing you.

    https://help.ea.com/en/help/faq/how-to-clean-bo...

    also Clear cache

    https://help.ea.com/en/help/faq/clear-cache-to-...

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  5. Anonymous
    2023-05-27T13:25:28+00:00

    Hi Xxx_LANC_xxX,

    I'm Amr, an independent advisor.

    Try these methods:

    Completely delete EA Desktop and Reinstall it.

    Some users have referred this method as well

    1. Go to the EA Desktop client folder, normally "C:\Program Files\Electronic Arts\EA Desktop"
    2. You should have two folders there, one named "EA Desktop" and another named "outdatedEADesktop".
    3. Delete the "EA Desktop" folder and renamed "outdatedEADesktop" to "EA Desktop" (MAKE SURE THE SPACE IS THERE AS WELL)
    4. After that, just relaunch and it should work

    If the problem persists, visit this video as well

    https://youtu.be/pvsSABYJ9R8

    I hope this is helpful. If you require any additional assistance, don't hesitate to respond to this.

    This is a user-to-user support forum. We're users just like you helping other users to find solutions to their problems.

    Best Regard

    Amr

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