Share via

I Can't Delete Old Windows Update Files

Anonymous
2023-05-05T22:16:56+00:00

I have a laptop that no longer has enough space for Windows updates. It is only used for email and the Internet, so I am happy if it never updates again.

The problem is that there are a lot of Windows update files (ESD) that are eating up the limited space on the hard drive, and they seem to be protected, so I can't delete them. I have already disabled updating and turned off everything I think is involved in adding more of these files, but how do I get rid of them once and for all?

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

13 answers

Sort by: Most helpful
  1. Anonymous
    2024-03-20T14:58:39+00:00

    After an update, Windows Update Cleanup gets scanned by Settings > Storage, but sometimes simply not detected to be deleted along with all the other stuff (like temp files, thumbnails etc.).

    If it has only been a day or two after the last update, wait another day or two and then run Settings > Storage again, as described by RobinsonSilvestre above.

    If no success, then restart your computer and run Settings > Storage again

    If Windows Update Cleanup still doesn't get detected, then the only other option is to delete the files manually:

    1. Open Settings > Windows Update > View Update History and verify that the update has been "successfully installed" and note the KB number(s) listed in brackets.
    2. In Windows explorer go to C:\Windows\SoftwareDistribution\Download and locate the large .cab file(s) that has/have a KB number in the file name (e.g. Windows10.0-KB123456-x64.cab)

    If that number is the same as in the update history under "successfully installed", then you can delete the file(s), because it's been already installed. Ideally first delete it/them into the recycle bin and then double check again and delete from the recycle bin. Once you delete it/them from recycle bin, the space on your hard drive will be freed up.

    Only do this solution a few days or 1 week after the last update AND only if your system is running fine.

    Hope this helps.

    10+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-12-29T03:28:25+00:00

    This didn't work for me either. All cleanup methods listed, plus a few extra, leave the update files behind.

    10+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-05-30T14:52:38+00:00

    Steps 1 and 2 worked, then there was no "Temporary Files" or any of the other steps. I am using Windows 10 Home 64 and all updates have been applied.

    5 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-01-11T02:12:05+00:00

    Same issues for Windows 11 Home since the recent update.

    Windows 11 Home Single Language

    4 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-01-09T19:20:34+00:00

    Same issue here.

    Windows 11 Insider Preview Build 22635.2921 (Beta Channel)

    2 people found this answer helpful.
    0 comments No comments