Update:
Just a quick update on this. A full CLEAN install of the video card driver using the GeForce Experience software fixed the issue.
Thanks again for your help.
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Hi all, I'm having an issue with my PC where it keeps crashing after closing games. It runs absolutely fine with no issues whilst playing, alt-tabbing, doing everything else like browsing the net or streaming etc. It ONLY ever happens when I close a game. Everything just freezes and becomes non-responsive. Sometimes it automatically shuts down on its own, other times I have to do a hard shutdown by holding or pressing the power button on the tower. It seems to be fairly inconsistent and I can go through a bout of it happening every single time, and then not happening at all for a week and then it suddenly returns again. I believe it started happening roughly around February of this year but not 100% sure.
Any help to resolve the issue is much appreciated.
I've tried the standard things like drivers updates etc. Hasn't helped. I also did all the cmd prompt stuff (sfc /scannow and DISM). It found a repaired some stuff but didn't solve the problem.
System:
Windows 11 - 22H2 - 22621.1555
Intel i9-9900K
Z390 Aorus Ultra
NVIDIA RTX 2080 Ti (MSI Gaming X Trio)
Corsair Vengeance LPX 32GB 3200MHz
Corsair RM750x 750W PSU
Samsung 970 EVO Plus 1TB NVMe
A quick check of the reliability history shows the below as occurring.
Windows - Hardware Error
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffff860829b32010
Parameter 2: fffff8078a8d3730
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_22621
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22621.2.0.0.768.101
Locale ID: 2057
Windows - Windows stopped working
Description
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xffff8608247cb010, 0xfffff8078a8d3ac0, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\WINDOWS\Minidumps\050723-8296-01.dmp. Report Id: 40891473-8d13-4b32-b32c-7909d3d9426c.
Windows - Hardware Error
Problem signature
Problem Event Name: LiveKernelEvent
Code: 117
Parameter 1: ffff8608247cb010
Parameter 2: fffff8078a8d3730
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_22621
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22621.2.0.0.768.101
Locale ID: 2057
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Update:
Just a quick update on this. A full CLEAN install of the video card driver using the GeForce Experience software fixed the issue.
Thanks again for your help.
May be some software causes a corruption in memory.
Please use driver verifier to gather additional information. https://support.microsoft.com/en-us/help/244617...
Run
verifier /standard /all /bootmode resetonbootfail
command, reboot PC and use it as usual (with lower performance). If blue screen happens, please share memory dumps to OneDrive for analysis.
The dump shows your NVidia driver is corrupted. Please update it or at least reinstall.
Hi Stefan,
My name is Igor, it's a pleasure for me to help others and I'll do all my best to help you.
Please share memory dumps to OneDrive for analysis.