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Cannot download DirectPlay

Anonymous
2023-05-15T12:10:24+00:00

I am trying to activate direct play to play grand theft auto 3 but I am presented with the error code 0x80071A91. I have stumbled upon this(https://answers.microsoft.com/en-us/windows/forum/all/direct-play-0x80071a91-legacy-componenets-gta-san/325bf63b-ce27-4e06-89ec-6cd091aa2227) post and have tried the 4 suggested actions but still, nothing has worked and I am still shown the same error.

Any help or suggestions are greatly appreciated.

Windows 21H2 19044.2364

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Sumit D - IA 167K Reputation points Independent Advisor
    2023-05-15T12:43:10+00:00

    Hi Mitch,

    I'm Sumit, here to answer your query at the Microsoft Community.

    for hex 0x1a91 / decimal 6801

    ERROR_RM_NOT_ACTIVE winerror.h

    Transaction support within the specified resource manager

    is not started or was shut down due to an error.

    1 matches found for "0x80071A91"

    Which antivirus are you using?

    Also, Press Windows+R keys on the keyboard, or Right-click Start on the Taskbar and choose Run.

    Type services.msc

    Press Enter.

    Can you ensure Windows update and BITS service are running, and not stuck?

    Hope that helps, and rely on us for any further inquiries. All the best.

    1 person found this answer helpful.
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  2. Sumit D - IA 167K Reputation points Independent Advisor
    2023-05-16T01:29:34+00:00

    Thanks. Let us see if updating to 22H2 helps.

    The fastest way to get the upgrade is through the Media creation tool or ISO file. Please download the Media Creation Tool and select "Upgrade this PC now".

    https://aka.ms/Windows10 (Click Download Tool now)

    Direct link for the Media Creation Tool:

    https://go.microsoft.com/fwlink/?LinkId=691209

    All steps, including upgrading using the ISO file and Media creation tool, are covered here:

    Install Windows 10 version 22H2 manually

    https://www.yourwindowsguide.com/2022/10/instal...

    Content on the above blog is written by a former Windows Insider MVP so it is safe. However, do watch out for the ads.

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  3. Anonymous
    2023-05-15T15:58:05+00:00

    Windows 10 21H2 19044.2364

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  4. Sumit D - IA 167K Reputation points Independent Advisor
    2023-05-15T15:48:29+00:00

    Thanks.

    ype "winver" in the search/Run box and press enter.

    What is the Build and version number reported in the Window?

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  5. Anonymous
    2023-05-15T15:06:55+00:00

    Hi Sumit,

    I have checked that the services are running. I have even restarted them from the services.msc panel.

    As for anti-virus I do not use any and have disabled windows defender and it is still throwing up the same error.

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