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The icons on my desktop shortcuts are gone, leaving only the names. In the taskbar, they are replaced with what looks like a newspaper or website page icon. I cannot open the properties of anything and it applies in file explorer as well.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Hello Rylan,
Thank you for updating me with that information. Please check and try the Chris solution in the older thread below with a similar problem if it helps.
https://answers.microsoft.com/en-us/windows/for...
Kind regards,
John DeV
Independent Advisor
Just a few days ago, already tried restarting several times
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
The problem could be specific to your user profile. To verify, login with a different user account (create a new local user if necessary). If taskbar and desktop icons work fine under the other user account, try repairing your account with Account Profile Fixer.
Hello Rylan,
Good day! I'm John and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
When was the last time it worked properly?
**Please try restarting your computer three times.
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor
