Hi
Welcome to Microsoft community.
Experiencing sudden and extreme volume changes in Bluetooth headphones when using Discord can be quite alarming and uncomfortable. This issue might be caused by conflicting audio settings or drivers. Here are some troubleshooting steps to try and fix the problem:
- Update Bluetooth Drivers: Ensure that your Bluetooth drivers are up-to-date. You can do this by visiting your computer or Bluetooth adapter manufacturer's website and downloading the latest drivers for your device.
- Update Discord: Make sure you have the latest version of Discord installed. Outdated versions might have bugs or compatibility issues.
- Check Discord Audio Settings: Open Discord and go to User Settings (gear icon next to your username) > Voice & Video. Under "Input Device" and "Output Device," select your Bluetooth headphones from the drop-down menu.
- Disable Automatic Input Sensitivity: In the same Voice & Video settings in Discord, make sure "Automatically determine input sensitivity" is turned off. Adjust the input sensitivity manually if necessary.
- Disable Exclusive Mode in Windows:
- Right-click on the volume icon in the Windows taskbar and select "Open Sound settings."
- Under "Related Settings," click on "Sound Control Panel."
- In the Sound control panel, go to the "Playback" tab.
- Right-click on your Bluetooth headphones and choose "Properties."
- Go to the "Advanced" tab and uncheck both options under "Exclusive Mode."
- Restart Discord and Bluetooth: Close Discord completely and disconnect your Bluetooth headphones. Then, reconnect your headphones and restart Discord.
- Check Other Applications: Ensure that this issue is specific to Discord and not happening with other applications. If it's happening with other apps as well, there might be a system-wide audio setting causing the problem.
- Test with Wired Headphones: To rule out any issues with your Bluetooth headphones, try using a pair of wired headphones and see if the volume issue persists.
- Check Windows Sound Settings: Right-click on the volume icon in the Windows taskbar and select "Open Sound settings." Verify that the volume levels are set appropriately for your Bluetooth headphones.
- Contact Discord Support: If the issue persists after trying the above steps, you can reach out to Discord support for further assistance. They might have specific recommendations or solutions for your situation.
Remember to adjust the volume on your Bluetooth headphones to a low level before opening Discord, so the sudden loudness doesn't cause discomfort.
Please feel free to let me know if you have any further updates, thanks.
Best regards
Derrick Qian | Microsoft Community Support Specialist