Share via

My Wifi works on my computer but it doesnt detect my wifi printer

Anonymous
2023-06-14T23:55:24+00:00

So this is a recent issue. My other devices detect the printer, but only this computer doesn't detect it, and it has a strong wifi connection. It doesn't have a wireless wifi adapter, so it's only ethernet it worked fine before with the printer, but now it doesn't detect it, and I also can use this program called ShareIT. I can send emails but can't connect to other wifi devices. If anyone knows a fix to this, it would be greatly appreciated.

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-06-15T00:29:55+00:00

    Hi, I am Dhanam, Independent Advisor here to work with you on this issue.

    I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    1. Go to Settings > Devices > Printers & Scanners, select your printer, and remove it.
    2. Restart your device
    3. Reinstall printer software, during installation select WIFI printing and follow instruction
    4. Your PC and printer must connect with same WIFI

    This is a public user-to-user support forum. I'm a user like you helping other users. I do not work for Microsoft and cannot access any user accounts.

    I hope this can help you. If this still can't solve your problem, just let me know and I'll do my best to try to help you.

    Regards,

    Dhanam,

    Independent Advisor.

    8 people found this answer helpful.
    0 comments