Share via

d /windows/system32/logfiles/srt/srttrail.txt

Anonymous
2023-06-28T02:42:11+00:00

Hello everyone, i have a little problem here

My PC is stuck at MSI logo (it's just my GPU)

Before this, it can work normally and everything fine, until i print a document (i had already printed this specific file in the past for a couple of time)

A couple of minutes after that I receive a notification that said "some kind of file have been lost in your C Drive" (I forgot how it said specifically).

I just ignore it and right after that I want to print a document and it said "cannot print the document, please check your printer". I know nothing wrong with my printer and I tried to restart the PC.

But it can't start after that.

I already tried to uninstall the latest windows update but my PC still won't start.

Is there anyone that can help me?

(Update: i tried to start the PC again and it said

d /windows/system32/logfiles/srt/srttrail.txt.

I've seen a lot of people with this problem in c, buat i don't know how to fix it in d)

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

4 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-10-14T14:46:34+00:00

    Didn’t worked for me,in step 7.i couldn’t do all the DISM commands,it showed me error 87 or something like that ,and in the last step I couldn’t do it it showed me the SRT thing..I don’t know what to do,the only thing I can to is to do the recovery thing and then it’s working but I can’t do updates and things like that,and every day I need to do the recovery thing..,

    200+ people found this answer helpful.
    0 comments
  2. Anonymous
    2023-06-28T04:17:07+00:00

    Hello! My name is Mostafa; I will assist you today.

    I’m sorry that you are experiencing this issue.

    Rebuild the Boot Configuration Data

    1. Boot Into Windows Recovery Environment.
    2. Next, under Choose an option, click on Troubleshoot.
    3. Next, click on Advanced options. And then select Command Prompt.
    4. In Command Prompt, type bootrec /RebuildBcd and press Enter.
    5. If the command finds a Windows installation, it asks you to add an entry to it. Type Yes and press Enter.
    6. If the command can’t find a Windows installation, type the following commands one-by-one to rebuild BCD. Change where it says C if C is not your Windows installation drive.

    Bcdedit /export C:\BCD_Backup

    ren C:\boot\bcd bcd.old

    Bootrec /rebuildbcd

    1. Type each command below and wait until the scan is completed.

    SFC /scannow

    DISM /Online /Cleanup-Image /CheckHealth

    DISM /Online /Cleanup-Image /ScanHealth

    DISM /Online /Cleanup-Image /RestoreHealth

    1. When the command has executed, restart your PC.

    Run Startup Repair.

    1. Boot Into Windows Recovery Environment.
    2. Next, under Choose an option, click on Troubleshoot.
    3. Next, click on Advanced options.
    4. Click on Startup Repair. Now it will start to diagnose your PC to find issues with the start-up.
    5. Next, select a user account and enter the password.
    6. Click Continue to begin Startup repair. This process may take some time, so wait till it is complete.

    Please let me know the result. Thank you.

    40+ people found this answer helpful.
    0 comments
  3. Anonymous
    2023-06-28T04:24:20+00:00

    Hello, i've already tried that and my PC is normal now, thank youuu

    10+ people found this answer helpful.
    0 comments
  4. Anonymous
    2023-06-28T04:25:31+00:00

    I'm glad to hear that! Don't hesitate to reach out if you need further assistance.

    10+ people found this answer helpful.
    0 comments