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why my screen keep scrambled or blackout at random time?

Anonymous
2023-07-26T17:22:21+00:00

my screen keeps going scrambled or blackout at random time. sometimes it keeps restart my laptop.

Windows for home | Windows 11 | Display and graphics

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-07-27T14:16:10+00:00

    I run by it twice, There no problems detected.

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  2. Anonymous
    2023-07-26T17:54:06+00:00

    Hello Aqilah,

    I am Jaspreet Singh.

    The symptoms are indicative of memory issues or a gpu issue.

    Have you made changes to either of them recently?

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  3. Anonymous
    2023-07-27T16:10:26+00:00

    What is the brand and model of your laptop?

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  4. Anonymous
    2023-07-27T10:25:38+00:00

    Try these steps :

    Click on the search bar and type in windows memory diagnostics

    Press enter and the WMD window will open.

    Click on restart now and check for errors.

    Let the scan finish and let me know if it reports any errors.

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  5. Anonymous
    2023-07-27T00:57:10+00:00

    I used 2nd monitor with 2nd secreen display only. I also used hard disk to store and play some videos. There no changes in gpu. Window and gpu software it up to date.

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