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The keyboard combination Ctrl + Alt + E or Alt Gr + E is not working to input the Euro symbol

Anonymous
2023-06-13T20:12:23+00:00

Hello, the keyboard was working perfectly when suddenly (after a key combination, I suppose, which I haven't been able to figure out), the keyboard combination Ctrl + Alt + E or Alt Gr + E stopped working to input the Euro symbol.

I know it's not the keyboard because I was using it seconds before, and I've also tried other functional keyboards. The strangest thing is that in the operating system's login menu, I can still use the key combination normally. I'm somewhat desperate because I can't find any information, especially regarding Windows 11.

I have also checked that the language settings of my keyboard are correct. In my case, it is set to Spanish (Spain) with the QWERTY layout.

Windows for home | Windows 11 | Settings

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  1. Anonymous
    2023-06-13T23:38:34+00:00

    Hi, my name is Anderson Souza, I hope I can help you with your issue.

    Could you check if the same problem recurs if you enable a Windows clean boot?

    A clean boot is performed to start Windows using a minimal set of drivers and startup programs. This helps to eliminate software conflicts that occur when you install a program or an update or when you run a program on Windows. You can also resolve or determine which conflict is causing the problem by performing a clean boot.

    Please check the necessary procedures to do a clean boot on Windows at the link below:

    http://support.microsoft.com/kb/929135

    If the problem does not occur at Clean Boot, the article itself indicates how to identify the cause.

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  2. Anonymous
    2023-06-15T23:46:20+00:00

    Please check if the issue also occurs in Windows Safe Mode.

    Safe mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn't happen in safe mode, this means that default settings and basic device drivers aren't causing the issue. Observing Windows in safe mode enables you to narrow down the source of a problem, and can help you troubleshoot problems on your PC.

    See the reference below on how to start Windows in Safe Mode:

    https://support.microsoft.com/windows/92c27cff-...

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  3. Anonymous
    2023-06-15T23:33:10+00:00

    Thanks again for the feedback. Does this problem occur regardless of the application used? For example, does it happen in Word as well as in browsers or a simple text editor?

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  4. Anonymous
    2023-06-14T19:09:44+00:00

    Thanks for the feedback. As the problem started a short time ago, it is very likely that using a restore point can help you.

    This option takes your PC back to an earlier point in time, called a system restore point. Restore points are generated when you install a new app or driver, and when you create a restore point manually. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made.

    Check the steps in the corresponding topic on the link below:

    https://support.microsoft.com/windows/31ce2444-...

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