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Why does my PC blackout when using software other then a browser?

Anonymous
2023-06-11T22:23:39+00:00

I have a problem on my computer that makes it difficult to enjoy my time on my PC. Whenever I try to play Minecraft or use an editing software, (Capcut) my PC blackouts for about 4 seconds. I have an OMEN 25L Desktop that I have had for almost a year. I use a NVIDIA monitor that i have had for around the same time. I had an update check 4 hours ago that said I'm ok. This started late yesterday, and has no solution I could find. Thank you for your time.

Windows for home | Windows 11 | Performance and system failures

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  1. Lester Bernard Reyes 77,890 Reputation points Independent Advisor
    2023-06-11T23:02:27+00:00

    Hi, and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, nothing to worry I am here to help, and just to confirm can you still use the affected device? if so, we need to analyze the error, can you please check the System logs on the PC so that we can further examine what is the root cause of the issue?

    To do this kindly follow the steps from this link:

    https://www.yourwindowsguide.com/2017/12/how-to...

    Then please upload it to Cloud storage and please share the shareable link here.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Let me know how it goes and I hope that helps.

    Bernard

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