Exception code: 0xc0000005 error when playing games, after playing for around 5 to 10 minutes the game starts to freeze and then crashes.

The "Exception code: 0xc0000005" error, indicating an access violation, can be frustrating when it occurs during gaming sessions, leading to freezing and crashes.

To address this issue, begin by updating your graphics drivers and ensuring your game is up to date, as outdated or corrupted drivers and game files can be culprits. Lowering in-game graphics settings can help reduce system strain and identify potential hardware-related problems. It's essential to check for overheating issues by cleaning your computer's fans and verifying proper ventilation. Additionally, check your system's RAM for faults using diagnostic tools, and revert any CPU or GPU overclocking to default settings, which can sometimes lead to instability. Keeping your Windows OS and drivers up to date, running system file checks, and scanning for malware are also recommended steps.

If the problem persists, consult the Windows Event Viewer for more detailed error information or consider seeking professional assistance, as it could involve more complex hardware or software issues.

Hi, I am Dhanam, Independent Advisor here to work with you on this issue.

I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

The Application was unable to start correctly (0xc0000005) may arise because the DLL (Dynamic Link Library), which supports the running of the software, is incomplete, not signed, or corrupted. DLL files are used by Windows programs to perform various functions on the system.

Antivirus programs can influence the executable files of a number of programs. So, in order to fix this problem, you are required to disable the third-party antivirus program to check whether it was the culprit or not. Please note that disabling antivirus programs can result in some serious threats to your computer when connected to the internet.

System file check is a utility built into the Operating System that will check for system file corruption. The sfc /scannow command (System File Check) scans the integrity of all protected operating system files and replaces incorrect, corrupted, changed, or damaged versions with the correct versions where possible.

-Press the Windows key and X at the same time.

-Choose Command Prompt (Admin) from the context menu.

-In the command prompt, type sfc /scannow and hit Enter.

-Exit command prompt.

-Restart the PC and see if this helps you.

This is a public user-to-user support forum. I'm a user like you helping other users. I do not work for Microsoft and cannot access any user accounts.

I hope this can help you. If this still can't solve your problem, just let me know and I'll do my best to try to help you.

Regards,

Dhanam,

Independent Advisor.

Might be a RAM issue, did you resolve?

Hi Dhanam,

I've tried the last method u gave me and it still not working.

I also checked the event viewer and this error show up

Fault bucket 1856694440870309480, type 5

Event Name: MoAppCrash

Response: Not available

Cab Id: 0

Problem signature:

P1: Microsoft.624F8B84B80_3.594.508.0_x64__8wekyb3d8bbwe

P2: praid:Forzahorizon5

P3: 0.0.0.0

P4: 648a18fd

P5: ForzaHorizon5.exe

P6: 0.0.0.0

P7: 648a18fd

P8: c0000005

P9: 00000000008c1abc

P10: 

Attached files:

\?\C:\Users\PC\AppData\Local\Packages\Microsoft.624F8B84B80_8wekyb3d8bbwe\LocalCache\Local\CrashReport.xml

\?\C:\Users\PC\AppData\Local\Packages\Microsoft.624F8B84B80_8wekyb3d8bbwe\LocalCache\Local\PreCrashReport.xml

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.64d6410a-31d1-49cb-918b-5fb6804a7fc3.tmp.dmp

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.3c591796-47d4-4a62-a46f-a6fdde9a859d.tmp.WERInternalMetadata.xml

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.336315a6-6baf-49cc-9c63-8e68e6a398f9.tmp.csv

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.8c114101-6047-4e50-9caf-a00dc02a329e.tmp.txt

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.95d27672-5e08-4948-b6f3-80bc8f42dee6.tmp.xml

These files may be available here:

\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.624F8B_a53e2f6d331916819b8886ad7bcc762928ea1_2181ac0e_dfc96d93-4cb7-45b6-8225-8d891ef3b1c1

Analysis symbol: 

Rechecking for solution: 0

Report Id: 41a96b53-2258-4daa-8b25-1890400599c2

Report Status: 268435456

Hashed bucket: 3cae5535b7cf645d29c44dc1bc846e68

Cab Guid: 0

And this is the second error

Faulting application name: ForzaHorizon5.exe, version: 0.0.0.0, time stamp: 0x648a18fd

Faulting module name: ForzaHorizon5.exe, version: 0.0.0.0, time stamp: 0x648a18fd

Exception code: 0xc0000005

Fault offset: 0x00000000008c1abc

Faulting process id: 0x0xBDB4

Faulting application start time: 0x0x1D9A5D4B12D649E

Faulting application path: C:\Program Files\WindowsApps\Microsoft.624F8B84B80_3.594.508.0_x64__8wekyb3d8bbwe\ForzaHorizon5.exe

Faulting module path: C:\Program Files\WindowsApps\Microsoft.624F8B84B80_3.594.508.0_x64__8wekyb3d8bbwe\ForzaHorizon5.exe

Report Id: 41a96b53-2258-4daa-8b25-1890400599c2

Faulting package full name: Microsoft.624F8B84B80_3.594.508.0_x64__8wekyb3d8bbwe

Faulting package-relative application ID: Forzahorizon5

Hi Dhanam, been trying out your methods but they are still the same don't know what the problem till now.

I've tried reinstalling the game and repair the game also for several times but nothing changes.

Are there any other ways again?

Regards,

Daniel