Share via

How to track/log device disconnect events

Anonymous
2023-07-27T18:22:41+00:00

I have a lenovo legion with win 11, and it started making random system sounds/notifications.

Whenever the sound is played, also my keyboard backlight turns back on (I keep it off by default). By looking to the system sounds, I realized these events are Device disconnect. Is there a way to check (e.g. with Procmon) which device causes this.

I tried removing mouse and any other usb, but it still replicates, so maybe it is due to keyboard itself, but I would like to confirm first.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

8 answers

Sort by: Most helpful
  1. Anonymous
    2024-02-26T20:37:08+00:00

    delete the extension its adware, that guy is prob a bot or smtn who is pushing you to install useless things.

    10 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-07-28T07:02:34+00:00

    Thanks Shantal,

    I've already checked this, but not sure what view I should use (View all instances of the Information events ). I tried e.g. to disconnect the usb mouse to see where it would appear, but i can not find it. Here is what I see

    8 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-07-27T22:17:03+00:00

    Hello Gabbello, thank you for you inquiry. My name is Shantal I'm an independent advisor, I am happy to help.

    You can use the Event Viewer to track device disconnect events on your Lenovo Legion with Windows 11.

    To do this, right-click on the Start button and select Event Viewer. View all instances of the Information events and look for a time when you know it has happened.

    You might get a clue from the references to any devices being connected/disconnected or serviced.

    You can then try uninstalling the device driver and then downloading and installing the latest driver for your device.

    If you still have issues after trying these steps, you can contact Lenovo support for further assistance.

    I hope this information is of use.

    Kind regards,

    Shantal.

    3 people found this answer helpful.
    0 comments No comments