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Getting six digit codes to verify email when signing into new windows 11 laptop. Needs 7

Anonymous
2023-06-14T17:21:48+00:00

Hello,

I'm only receiving 6 digit codes instead of 7.

Please resolve!

Windows for home | Windows 11 | Accounts, profiles, and login

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. EmilyS726 226.7K Reputation points Independent Advisor
    2023-06-14T17:54:59+00:00

    Hello Collin, this is Emily.

    This kind of issue happens sometimes and it is not anything wrong on your end. Hopefully the issue is short lived and will be corrected soon.

    At the same time, do you have an alternative method to perforrm the two factor authentication? If so, choose a different way, such as using authentication app, etc.

    7 people found this answer helpful.
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  2. Anonymous
    2023-06-15T02:01:18+00:00

    Resolved .

    Took extra step to enter computer password then submit e-mail address.

    Received 7 digit code .

    4 people found this answer helpful.
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  3. Anonymous
    2023-06-15T01:26:48+00:00

    I’m having same problem . Have tried multiple times & always receive 6 digit code . This has been very frustrating to not have access to my pc for over 12 hrs. Now simply because I updated .

    3 people found this answer helpful.
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