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How to re-download Internet Explorer to use IE Compatibility Mode in Edge?

Anonymous
2023-07-31T18:21:16+00:00

Hello all,

I have a user running the most recent update of Windows 11, 22H1, I believe, though it could also possibly be 22H2. Our employees are split between the two as we get everyone up to date. He requires Internet Explorer, or, at the very least, IE Compatibility Mode in Edge, to do his day to day work. He works with state resources and the state has not updated their system to be compatible with Edge, or any other modern browser.

My problem is that he's somehow managed to remove the component of Edge that allows the use of IE Compatibility Mode. He claims there was some sort of update to Media Player that removed it. He can no longer do most of his day to day, since IE Compatibility is unusable.

Is there someone out there that has experienced this, and is there a way to re-acquire that component of Edge?

He may also be on Windows 10... As I've said, we're in the process of getting everyone up to date. The big catch is that he can't redownload it on his version of Windows.

Thus far, I have tried updating Windows, looking for IE as a stand alone component, using old versions of IE that are still out there.... Nothing has worked.

I appreciate your help and time,

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2023-07-31T18:53:27+00:00

    Hi Beecher, as an Independent Advisor, I'd be happy to help.

    It sounds like a challenging situation. Here are some steps you can try to restore Internet Explorer mode on Microsoft Edge:

    Re-enable IE Mode in Edge Settings: If the user has accidentally turned off the IE Mode in Edge, you can turn it back on by opening Edge, click on the three dots in the top-right corner, go to Settings > Default Browser, and then turn on "Allow sites to be reloaded in Internet Explorer mode".

    Configure IE Mode using Group Policy: If you're using a version of Windows that supports Group Policy, you could use this to enable IE mode. Here's how:

    Download the Microsoft Edge administrative template from the Microsoft website.

    Extract the contents of the downloaded file.

    Copy the .admx and .adml files to the PolicyDefinitions folder (usually located at C:\Windows\PolicyDefinitions).

    Open the Local Group Policy Editor by pressing Windows key + R, type gpedit.msc, and then press Enter.

    In the Group Policy Editor, go to "Local Computer Policy > Computer Configuration > Administrative Templates > Microsoft Edge".

    Set the "Configure Internet Explorer integration" setting to "Internet Explorer mode".

    Reinstall or Update Microsoft Edge: If Edge has been corrupted or if a particular update caused the issue, reinstalling or updating Edge might fix it. Since you mentioned the user can't redownload it, you could try updating it by opening Edge, clicking on the three dots in the top-right corner, and then choosing "Help and feedback > About Microsoft Edge". Edge will automatically check for updates.

    Enable IE 11 on Windows 10: If the user is still on Windows 10, you can try enabling Internet Explorer 11. Open the Control Panel, go to "Programs > Programs and Features > Turn Windows features on or off", and then check the box for Internet Explorer 11. After restarting the computer, IE 11 should be available.

    Remember, starting from Windows 11, Internet Explorer is officially retired, and Microsoft encourages users to switch to Edge with IE mode for legacy websites.

    If none of these solutions work, you might want to consider reaching out to Microsoft support for further assistance.

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