Hi Dave
Have you had a chance to look at the new minidump files.
Thanks
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Hi
I have an old desktop that needed to be refreshed one last time before I save up for a new one. I attempted a clean install of Windows 10 and have been suffering the Kmode exception BSOD ever since. This can occur during installation, boot-up, after 5 seconds or half an hour but it always happens with no apparent trigger. As there is no additional information to the error code and because it occurs during installation I presume it is a hardware issue? I have tried most of the common fault finding operations for this error detailed below. The system specs are an ASUS P8P67 Pro, (Bios 0402), with an i5-2500K, 16Gb of Ram and a GTX 970, 'running' Windows 10 Home 64-bit (10.0, Build 19045)Things I've tried already:
I'm at a bit of a loss what to try next, I was thinking of trying to install Windows 7 next as this machine was upgraded from this and I don't recall doing a fresh install of Windows 10 before. This link contains some of the latest minidump files https://1drv.ms/f/s!AsiuUPHi9ybOhUPvjgcvDN6xlUos?e=M80O6e
Any help or direction you can give me so that I can nurse this machine through 1 more year would be greatly appreciated.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Dave
Have you had a chance to look at the new minidump files.
Thanks
I was able to run verifier and let it crash after doing a fresh install and not updating the missing drivers, hopefully that helps identify the cause still.
The files are in the same shared folder above.
Thanks
Are there any new minidump files created that you can upload?
Hi Richers,
I am Dave, I will help you with this.
Your minidump files just indicate memory (RAM) corruption no specific driver is listed
System crashes should not survive a clean install of Windows, that usually indicates a hardware fault, but I see you are using a driver updating utility to install your drivers and that may be the cause, those utilities install corrupt and incompatible drivers.
To try to force Windows 10 show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files
Before you run Driver Verifier, please create a new System Restore Point
https://answers.microsoft.com/en-us/windows/for...
Note, if you have any difficulty getting into Windows with Driver Verifier enabled:
Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down
Do this twice
On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.
Go to Troubleshoot - Advanced Option - Startup Settings and click Restart
Upon restart, press 4 to enter Safe Mode
Open Command Prompt as Administrator and run these two commands, then restart your PC.
verifier /reset
verifier /bootmode resetonbootfail
Hi Thanks for your reply,
With verifier on it wont boot, I rolled back to the restore point and after it crashed I got a new BSOD - bad system config info. This BSOD stopped me from booting and the restore point did not help so I have now had to re-install windows again. Should I go through the process of updating all the drivers again? or try verifier again?