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My monitor screen turns white

Anonymous
2023-06-04T04:19:03+00:00

In the last few weeks my screen turns white when my pointer goes to the lower left corner (where the Windows is). I have been starting Task Manager to try and get out of it but I saw another post where she put her pointer in the upper left corner and it worked once for me so far. My drivers are updated. I have rebooted in safe mode. I don't know what else I can try. Also my Command Prompt, Control Panel and Windows Admin Tools will not open when I search from the Taskbar. I have ran all kinds of diagnostics and found nothing. Everything is up to date. No viruses or Malware.

Running Windows 10

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-06-05T03:11:10+00:00

    Please try uninstall device and restart your system

    1 person found this answer helpful.
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  2. Anonymous
    2023-06-05T03:48:07+00:00

    Power ON your computer and as Windows / manufacturer's Logo appears, Power OFF - Repeat 3 times.

    Now your computer will go into Advanced Recovery Environment

    Advanced Options - Troubleshoot - Advanced Options -

    1. System restore - Choose a date time before this issue starts

    or

    1. Reset this PC - Keep files - Local reinstall

    https://support.microsoft.com/en-us/windows/rei...

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  3. Anonymous
    2023-06-05T03:46:53+00:00

    When I did that everything went black, I had to do a hard reboot. Now my screen looks horrible. I need to install a new driver

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  4. Anonymous
    2023-06-05T01:49:09+00:00

    Greetings Dhanam,

    I appreciate you trying to help me. I have a question regarding your instructions.

    I do not find the option to Delete the driver software. I have Driver Details (which hung up for a bit when I selected it), I have Update Driver, Disable the Device and Uninstall Device.

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  5. Anonymous
    2023-06-04T07:50:08+00:00

    Hi, I am Dhanam, Independent Advisor here to work with you on this issue.

    I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    Uninstall your display driver

    In the search box on the taskbar, type device manager, and then select it from the list of results.

    Select the arrow to expand Display adapters.

    Under Display adapters, right-click the adapter, then select Properties.

    Select the Delete the driver software for this device check box, and then select OK.

    Restart your device and Windows will attempt to reinstall the driver.

    This is a public user-to-user support forum. I'm a user like you helping other users. I do not work for Microsoft and do not have access to any user accounts.

    I hope this can help you. If this still can't solve your problem, just let me know and I'll do my best to try to help you.

    Regards,

    Dhanam,

    Independent Advisor.

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