Hello! My name is Mostafa; I will assist you today.
I’m sorry that you are experiencing this issue. Please follow the steps below:
Check for Windows updates. Settings > Windows update > Check for Windows update.
Scan your PC with Windows Security or 3rd party antimalware software
Select Start > Settings > Update & Security > Windows Security and then Virus & threat protection.
Go to the Device Manager, Uninstall the driver, restart the computer and install the latest version by visiting its manufacturer's website.
Run Network Troubleshooter.
- In Windows 10, go to the Troubleshoot tab by going to Start > Update & Security.
- Locate Network Connections and click Run the troubleshooter.
- Finish the process by following the on-screen instructions.
Reset TCP/IP Configuration
- Run Command Prompt as administrator.
- Input these two commands and press Enter after each one:
netsh winsock reset
netsh int ip reset c:\resetlog.txt
netsh int ip reset
ipconfig /release
ipconfig /renew
- Restart your Computer.
Configure Power Management
- Press Win + R, input ncpa.cpl and click OK.
- Right-click on your Wi-Fi adapter and click Properties.
- Click Configure, go to Power Management, and ensure the box of Allow the computer to turn off this device to save power is unchecked.
- Click OK to save the change.
Please let me know if the above steps did not help. Thank you.