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Bluetooth Headphones sound like an old radio

Anonymous
2023-06-05T23:00:44+00:00

When I open an app, my Bluetooth headphones randomly sound like an old radio. It goes back to normal when I close the app.

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Rodrigo Queiroz 77,500 Reputation points Independent Advisor
    2023-06-05T23:38:48+00:00

    Hi Jonah,

    I'm Rodrigo and I'll help you.

    When the Bluetooth headset is connected and the microphone is in use, it enters hands-free mode. The hands-free mode has this lower audio quality.

    To avoid this, you can disable the hands-free mode or disable the microphone to avoid entering the hands-free mode.

    To disable the microphone, with the Bluetooth device connected, go to Settings > System > Sounds > under Advanced "More sound settings" Recording tab, right-click the headset device > Disable.

    To disable the hands-free mode, go to Settings >Bluetooth & Devices > Devices > More devices and printer settings > double-click the Bluetooth device > Services tab > uncheck "Handsfree telephony"

    10+ people found this answer helpful.
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