Share via

Windows 11 cannot detect second monitor.

Anonymous
2023-06-16T20:50:49+00:00

I just purchased a new laptop that’s running Windows 11. I am trying to set up duel monitors. When I click ‘Detect’ I get ‘We didn’t find another display’.  I am using an HDMI cable to connect the second monitor to my laptop. Both screens work, but they are a mirror image. There’s no way showing to change that setting because the second monitor was not detected. No good.

I set up the second monitor on my main workstation that’s running Windows 10. No problem. Monitor was detected and set as ‘Extended’. Worked fine.

I reviewed everything I could find about this issue. I tried all the suggested fixes. Nothing worked. All available drivers are up to date, etc., etc.

Another thing I tried was hitting the Windows Key + P. That procedure did identify both monitors. In the settings it did show an option to detect the monitors. When I clicked ‘Detect’ it still came back with ‘We didn’t find another display’ I was able to changed the setting to ‘Extended’. I thought I had it working. However, all I get on the second monitor is the background screen, nothing else. No programs show up. I do get the toolbar. But when I click a toolbar link on the main monitor it activates on the second monitor. It’s a mess.

Has anyone had this problem? Is there a fix?

Thank you for any assistance.

Glenn

Windows for home | Windows 11 | Display and graphics

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

  1. Reported
    Anonymous
    2024-12-21T00:49:25+00:00

    I can say with full confidence that this might work for you. Definitely worked for me !

    0 comments

51 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-02-03T10:18:10+00:00

    Windows 11 is entirely automated to make everything new user friendly. It thinks it can do things for you that you used to be able to fix manually. On my old Windows 10 PC I was able to fix the second monitor issue within a few clicks. But because Windows has taken it into its own idiotic hands, the 'detect' button does not work. Can't get past it. Can't do anything manually other than the basic "turn it off, and back on", "uninstall and reinstall". Buggers.

    90+ people found this answer helpful.
    0 comments
  2. Anonymous
    2023-11-23T10:11:48+00:00

    Bro,,windows +P key is working for me. screen extended is working. I did not reinstall display adapters.

    40+ people found this answer helpful.
    0 comments
  3. Anonymous
    2023-06-16T23:22:01+00:00

    Hi, I am Dhanam, Independent Advisor here to work with you on this issue.

    I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

    Uninstall your display driver

    In the search box on the taskbar, type device manager, and then select it from the list of results.

    Select the arrow to expand Display adapters.

    Under Display adapters, right-click the adapter, then select Properties.

    Select the Delete the driver software for this device check box, and then select OK.

    Restart your device and Windows will attempt to reinstall the driver.

    This is a public user-to-user support forum. I'm a user like you helping other users. I do not work for Microsoft and cannot access any user accounts.

    I hope this can help you. If this still can't solve your problem, just let me know and I'll do my best to try to help you.

    Regards,

    Dhanam,

    Independent Advisor.

    40+ people found this answer helpful.
    0 comments
  4. Anonymous
    2023-10-14T15:19:25+00:00

    Hi,

    I have the same problem. I tried restart of computer, check a cabel HDMI (even buy new one), update graphic driver, reinstall graphic driver, win+ctrl+shift+B, win+P... but nothing help. Do you have some more ideas? Thanks.

    10+ people found this answer helpful.
    0 comments