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Good evening,
I recently purchased an ASUS M16 (2022). Today I attempted to use the USB-c to display port on my monitor, but when doing sothe monitor just displays random colors (just flickers different colors on the entire screen). However, when I used my second USB-C, it works. Is there any driver or solution to fix this?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi, MatthewCumpton. I'm Robinson, and I’m happy to help you today.
It is not a problem, but a limitation of the port, despite both ports looking equal, they are different one port is USB 3.2 Gen2 Type-C with DisplayPort, and the other port is USB 3.2 Gen2 Type-C with Thunderbolt 4.
You can use both ports to connect to your monitor, but you will need a different adapter for each port, this is why your adapter worked in one port and did not work in the other.
