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Hello, so this is a laptop keyboard issue that I've had for a little bit now, sometimes goes away, sometimes not. A specific key, in my case, the "D" key, upon being pressed keeps either repeating itself constantly (like 4 or 5 letters come out of 1 click), not working or a mix of both, and is almost never working properly. This is decently annoying when I'm working on my computer.
I have tried reinstalling drivers, I've tried troubleshooters, I've tried cleaning my keyboard (popping the caps out and cleaning any dust), and everything that you can name, yet nothing works. I keep my laptop updated to the latest version.
Does anybody know a possible solution for this? Gladly appreciated!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello! My name is Mostafa; I will assist you today.
I’m sorry that you are experiencing this issue.
To address the issue, please disable the keyboard by going to Device Manager, right-clicking your keyboard, turning it off, and trying to use the on-screen keyboard to see if the issue persists. To open the on-screen keyboard, press Win + Ctrl + O keys.
If the issue does not persist, uninstall the keyboard driver, restart your PC and let Windows install it again.
Keep me posted. Thank you.
I'm sorry for that.
You can try SFC or perform clean boot if it helps you.
Use the System File Checker tool to repair missing or corrupted system files
https://support.microsoft.com/en-us/topic/use-t...
Perform a Clean Boot: A clean boot can help identify if any third-party software is causing the issue.
https://support.microsoft.com/en-us/topic/how-t...
Let me know if you have more questions. Thank you.
Thank you for the update. It seems to be a hardware issue. To ensure, please disable the keyboard and try another keyboard to see if the issue does not persist, so it's a hardware issue. You need to replace it.
Keep me posted. Thank you.
Unfortunately, I do not have another keyboard, as I'm on a laptop, but I'll look into getting it possibly repaired at a local shop soon enough, only if I don't find a solution for it before that, of course.
Nonetheless, I appreciate the support, Mostafa!
If anything new pops up, keep me updated. Have a great rest of your day/evening!
Thank you for the update. It seems to be a hardware issue. To ensure, please disable the keyboard and try another keyboard to see if the issue does not persist, so it's a hardware issue. You need to replace it.
Keep me posted. Thank you.
Hello! My name is Mostafa; I will assist you today.
I’m sorry that you are experiencing this issue.
To address the issue, please disable the keyboard by going to Device Manager, right-clicking your keyboard, turning it off, and trying to use the on-screen keyboard to see if the issue persists. To open the on-screen keyboard, press Win + Ctrl + O keys.
If the issue does not persist, uninstall the keyboard driver, restart your PC and let Windows install it again.
Keep me posted. Thank you.
Hello, Mostafa!
I have tried your method, to disable the keyboard, and try using the on-screen keyboard, and the issue is not seen with it.
Although, reinstalling the drivers, does not help! (I have edited this message many times due to this problem)
Thank you for your idea, as it was something that didn't come to mind with me, it is an unfortune that it did not solve my issue.
Please, if there is any other method that I could apply to this scenario, it would be greatly appreciated!
