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computer won't recognize some usb ports 3.0 windows 11 home edition

Anonymous
2023-07-18T01:01:01+00:00

i have tryed everything to get my computer to recognize my usb ports 3.0. i can't play anything on them. i have a 2000.00 laptop. i have external devices that need those drives to work. now nothing works on them. windows 11 won't recognize or install drivers for my products, like blu-ray dvd player, sonaverse ub3 speakers and more. if i upgrade to windows 11 pro will that fix the problems i don't know what to do. what did i do wrong. let me know. the computer is only 1 month old. rickywally petersen

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-07-18T04:16:58+00:00

    Hi rickywally,

    Sabya here, Independent Windows Adviser. Hope you are doing well.

    In your laptop just few of the usb ports are not working or all of them?

    If some are working is it usb 2.0 working and the 3.0 is not?

    There can be two reasons for the issue -

    usb driver issue or usb ports hardware damage.

    To reinstall the drivers

    Right click on the start menu and choose device manager

    Click on view menu, show hidden devices

    In the device manager expand universal serial bus controller

    you will see sub headings with usb 3.0 written, right click and uninstall

    Do a restart and they will install back automatically.

    This is a public user-to-user support forum. I'm a user like you helping other users. I do not work for Microsoft and cannot access any user accounts.

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