Share via

Many external keyboards are not working on my laptop when they worked just last night.

Anonymous
2023-07-09T16:30:12+00:00

I see this question posed but not as I need it. I have a laptop, Windows 11 and I use external keyboards on it. Last night took my laptop in other room and used it as a laptop. This morning when I put it back at its docking area, and reconnected everything my external keyboard will no longer work. It's finding a different external keyboard Logitech. I don't have a Logitech keyboard active. anyway, I tried another keyboard and same things. This happened once before and it was my fault - so this time I made sure everything was plugged in. Can you help quickly

Windows for home | Windows 11 | Accessibility

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-07-09T19:28:04+00:00

    My name is Kenneth. I am an Independent Advisor and fellow consumer of Microsoft products, I will be more than happy to help you. I’m sorry to hear that you are having trouble.

    Please try the following steps to fix, reset, or reprogram your keyboard on Windows 11:

    1. Try running the keyboard troubleshooter from Settings > System > Troubleshooters > Additional Troubleshooters.
    2. Go into Device Manager, open keyboard device, on Driver tab choose Update > Automatically. If that doesn't find anything try Update > Browse > Let Me Pick to try all previous keyboard drivers. If that fails try Uninstalling the driver, use mouse to restart PC to reinstall keyboard driver.
    3. Restore to a point before the issue started: https://support.microsoft.com/en-us/windows/use...
    4. Resetting Keyboard: Follow the below instructions to reset your keyboard settings to default in Windows 11:

    Press Win + I keys to launch the Settings app.

    Select Time & Language from the left side.

    On the Time & Language settings page, click on the Language & Region tab.

    You will see all your added languages in the Language section. To reset your keyboard with your preferred language, move it to the first position. For this, click on the three horizontal dots and select Move up. Alternatively, place your cursor over the pair of three vertical dots just before the language and move it to the first position.

    If your preferred language is already at the top position, first, move it down and then move it up. This will reset your keyboard settings to default in Windows 11.

    https://www.thewindowsclub.com/reset-keyboard-s...

    Check you bluetooth connection

    https://support.microsoft.com/en-us/windows/fix...

    *If multiple bluetooth devices in room try disconnecting all but the one your trying to use first then reconnect others.

    I hope this helps, please feel free to reply to this if you need any further Assistance.

    Kindly,

    Kenneth

    Disclaimer: Please note, this is a peer-to-peer support forum meaning I'm just a fellow regular MS Team forum user like you who are trying to help other MS Team forum users with their MS Team issue. So in this case, I'm Non-Microsoft Staff I don't have access to your account nor I'm authorized to do so.

    7 people found this answer helpful.
    0 comments