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PC Lost Bluetooth capability

Anonymous
2023-06-21T13:52:12+00:00

So in a very frustrating turn of events, my PC has suddenly lost it's bluetooth capability. I'm fairly certain this was after a Windows update too.

I have tried looking for it in device manager. As you can see, it's not there.

I've tried checking Bluetooth and Other Devices. As you can see again, no option to turn it on, but I HAVE been able to bluetooth tether things before, which wouldn't be possible if I never had bluetooth.

I ran troubleshooting, and this is what it told me, even though I DO have a bluetooth and Wifi chip, and the Wifi is working just fine:

However, I can see Bluetooth options under Services.

Nothing online has been helpful. I do not have drivers for it, so please don't tell me to go looking for them.
I double checked my hardware and there should be no issues, because all the appropriate cables are hooked up on my motherboard, my PC is meticulously cleaned regularly and nothing is damaged.

Any help would be appreciated, because this is very frustrating as it makes a lot of my accessories utterly useless and I don't want to have to buy new ones.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2023-06-21T14:34:19+00:00

    Hello! My name is Mostafa; I will assist you today.

    I’m sorry that you are experiencing this issue.

    1. Press Win + X keys and select Device Manager.
    2. In the Device Manager, go to “View > Show hidden devices.”
    3. Now, check if the Bluetooth driver appears in the Device Manager

    Restart Bluetooth Support Service

    1. Press Win + R keys.
    2. When the Run command box appears, type services.msc and click OK.
    3. When the Services app opens, look for Bluetooth Support Service.
    4. Right-click on it and select Restart.
    5. After restarting the Bluetooth Support Service, double-click on it to open its properties.
    6. Select Automatic in its Startup type.
    7. Click Apply and then OK.

    Turn off Fast Startup

    Open Control panel by searching in the Task Manager > Control Panel > Hardware and Sound > Power Options > Choose What power button do in the left pane.

    Uncheck Tun on Fast startup, if it's grayout click on Change settings that are ....

    Uninstall recent Windows update.

    Settings(Win+I) > Windows update > Update history > Uninstall updates.

    Please let me know if the above steps did not help. Thank you.

    30+ people found this answer helpful.
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